An optimistic global citizen. Believes that what's not in your heart, can never be in your fate
Greater Toronto Area, Canada
Joined July 2013
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Waiting for @AirCanada customer service to answer. It's only been 96 minutes. A usual day in the great service we get from them!
Sumair Sayani retweeted
Such a proud moment to co-present the #PowerWheel with @amaybee and #EMPaCT bmjopen.bmj.com/content/14/3… @WCHospital Academic Day of Excellence
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I have been asking @SouthwestAir to either change their planes from @BoeingAirplanes
or give me a refund. Just 10 days ago the agent assured me that they are taking extra safety measures. The below shows 1. They are inadequate or 2. They aren't doing it
nbcnews.com/news/us-news/eng…
Did you know that your last purchase was more about your emotions than the product itself?
Emotions have significant influencein our decision-making process, especially when it comes to purchasing decisions. As consumers, we like to believe that we make…lnkd.in/gpVSRnt5
What if I told you that coaching tennis taught me more about emotional intelligence than most business books ever could?
As a TPA certified tennis coach, I've had the privilege of guiding young players on their journey to improve their game. But it's not…lnkd.in/g8GrBK-n
Grateful to so amazing people who supported my journey PathosAI
Dan Batista Ioanna Papadopoulou @ai ling @gerard tan Amit Dewan Robyn McVicker Lina Al Halaseh @pennycouchman
Lakshmi Madabhushi Ph.D.Amanda WelshEric Dale@MitchBarns…lnkd.in/gw8nG3Kc lnkd.in/gT7zazeZ
Today marks a new, exciting chapter for me and PathosAI.
I’m proud to share that the company I founded 3 years ago has been acquired by QuestionPro—an amazing company that is helping forge the future of customer experience and bu…lnkd.in/gTgjHU6k lnkd.in/gT7zazeZ
Today marks a new, exciting chapter for me and PathosAI.
I’m proud to share that the company I founded 3 years ago has been acquired by QuestionPro—an amazing company that is helping forge the future of #customerexperience, #resea…lnkd.in/ghr9uj2j lnkd.in/gT7zazeZ
It was great talking to the inspiring @debbieakwara. We discussed the need for representative #AI models that can understand the #african consumers. Her work in bringing the #consumer voices from the continent to decision makers is truly inspiring! #repre…lnkd.in/g5tDdaTC
When I started PathosAI, #neuroscience measurements were done in labs devoid of real world #context.
My aim was to bring #human perspective to #customerinsights , allow #customers to tell us what matters most to them, do this measurement out of the labs,…lnkd.in/gak5UXpK
I started PathosAI because insights leaders want to go beyond scores and KPIs. They want to answer the WHY behind scores. They want to know what should they prioritize to get the maximum #roi
#PathosPrompt does just that.
Users…lnkd.in/gh7ahysh lnkd.in/gAwCq8qj
Love this initiative from @cxpanda_. #cx Practioners and all #customerfocused leaders ought to get on with this right away!
Soon you will see me and more about PathosAI on the platform as well! cx-panda.com/
Our clients tell us that we are helping them improve #customerexperience by:
1 - making sense of unstructured high frequency data
2 - offering richer contexttual undersanding of cusomer pain points
3 - showing a clear line of sight to actionability to imp…lnkd.in/gSJ4i568
Talking to a global public sector leader today, I was reminded of the amazing project I had the chance to be part of. I am glad that we have been able to keep the conversations alive and hope to reinvigorate the work with new partn…lnkd.in/gWRs8w-W lnkd.in/gBcmv26V
Looking forward to share and learn with Northeastern University Toronto students on this important topic #climatechange Statistics Canada lnkd.in/gDyTXqHk
At this #unday I am reminded of the amazing #bigdata #platform initiative. I was a small part of the team working with colleagues from the United Nations and National Statistics Offices from several countries led by Statistics Canada. I admired their pass…lnkd.in/gq5pq7nn
I have always felt that traditional #marketresearch does not truly measure the #value of each customer interaction. Not only that, those methods miss an important element influencing #customerbehaviour, and that is #context
PathosAI we have created an en…lnkd.in/gEnmuu8a
Sumair Sayani retweeted
I was asked about #ConflictResolution but I view it as #RelationshipBuilding. In #ConflictResolution we negotiate disagreements to reach consensus,whereas in #RelationshipBuilding we respect differences in identity,experiences & values to come out #StrongerTogether with #trust
I have always believed: "If insights are not #actionable, they are useless".
PathosAI platform and insights engine has been built with this goal in mind.
#multichannelmeasurement #realtimeanalytics #inthemoment #growth lnkd.in/gm-j_v-w
