@StanChartHelpIN

Welcome to the official customer service handle of @StanChartIN. We’ll be happy to help you with all your queries. Do not tweet out your personal account info.

 India
sc.com/in
Joined February 2018
  • Tweets47.6K
  • Following6
  • Followers10.6K
Replying to @iamankitku
To protect your privacy and security, please do not share personal information on public websites or social media channels. We request you to kindly delete or edit your comment. ~MD (1/2)
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To ensure your information remains confidential, please direct message us so we can assist you promptly and securely. ~MD (2/2)
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Replying to @Virendarsh85440 @ConfirmTKT @IRCTCofficial @StanChart @RailMinIndia @RBI
@Virendarsh85440 For security reasons, please delete the tweet which contains personal details, from public view. Thank you. ~SF
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We have reached out and addressed your concern. Please be aware that the complaint (20251130089270) has been closed. Should you require any further assistance, please reach out to us. ~SF
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We team tried contacting you on your registered contact number but the line was disconnected at your end. This can occur if our listed number is on your DND list, or if you enable auto spam blocking on any Caller ID app (like Truecaller). ~SS (1/2)
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Could you please double check and confirm if this is the case? Kindly share us your preferred time or alternate contact number for further assistance. ~SS (2/2)
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Replying to @kumar_shik17046 @RBI @RBIsays @StanChart
@kumar_shik17046 We'll be in touch soon and the turnaround time will be communicated to your registered email id within 2 working days. ~TS (2/2)
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We trust you are in receipt of our email communication dated 06 November 2025 regarding your complaint. Please be aware that the complaint (20251017036583) has been closed. Thank you. ~MD
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Our team tried contacting you multiple times on your registered contact number but failed to establish contact. Please contact our helpline numbers -39404444 / 66014444 (operates from 8:00 AM to 08:00 PM) for immediate assistance. ~TS(1/2)
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These are landline numbers and would need to be prefixed by your city STD code. You may also send email to [email protected] with your query for further assistance. Appreciate your understanding. Thank you! ~TS (2/2)
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Replying to @tkhands75
Please be assured that we are actively addressing your query and will assist you at the earliest. We appreciate your patience in the interim. For security reasons, we would advise that you delete your post that has your contact details from public view. ~VJ
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Please be assured that your complaint (20241009609595) is in progress and the expected completion date is 25/10/2024. We request your patience in the interim. ~VJ
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Replying to @hlprs7
We understand that our team has contacted you regarding your query. Please note, we have registered a call back vide reference no SCH721IN10A1290424059860. We'll be in touch soon and you can expect a resolution within 2 working days. ~VJ
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We understand that our team has contacted you and assisted you with your query. Be sure to reach out if you need additional help. Have a great day! ~VJ
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Replying to @dharanipathi4u
Hi Dharani, thank you for connecting with us. Please be assured we will check and reach out to you at the earliest. ~SR
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4) Click on 'register using ATM / Debit Card / Credit Card' 5) Accept the terms and conditions and proceed with your ID and password. Post logged in successfully. You may create your permanent user id and password following the instructions mentioned on the same page. (2/2)~SR
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Please follow the simple steps below to access the Online/Mobile banking. 1) Go to sc.com/in 2) Under Login option, select Online banking 3) Click Continue to login (1/2)~SR
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Please share us your alternative contact number via DM for call back to address your concern. ~AM
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Thanks for the confirmation. Please feel free to let us know if you need any further assistance. ~AM
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Replying to @tandonshashank
May we know on which date the email was sent and please share your email address via DM to check the status. ~ SB
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May we request that you write to [email protected] with details, for all fee & charges related queries. We will get in touch with you at the earliest. ~SS
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Replying to @Vikrant_jain_89
Hi Vikrant, we follow a two-factor authentication in adherence to RBI guidelines to authenticate transactions where the card is not physically present. The first factor here is your 16-digit card number. ~BB (1/2)
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and the second factor is the one-time password triggered only to the registered mobile number on our records. When these two factors are authenticated, we will approve the transaction. Thank you. ~BB (2/2)
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@Ramk34855671 Hi, we understand that our team has contacted you and addressed your concern. Please feel free to let us know if you need any further assistance. Have a good day! ~KC
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Replying to @Tushar_Sehgl
Hi Tushar, we are sorry to hear that. Please send us your contact details via DM @StanChartHelpIN and we will reach out to you. ~BB
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Hi Tushar, we understand that our team has contacted you and addressed your concern. Please feel free to let us know if you need any further assistance. Have a good day! ~SS
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Replying to @devak31
Hi Devak, we are sorry to hear that. Please share with us your contact details via DM, and we will reach out to you to address your concerns. Thank you. ~MA
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Hi Devak, we understand that our team has contacted you and addressed your concern. Please feel free to let us know if you need any further assistance. Have a good day! ~MA
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Replying to @NDhankash
Hi Nitesh, we are sorry to hear that. Please send us your contact details via DM, and we will reach out to you shortly. ~SS
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Hi Nitesh, we understand that our team has contacted you and addressed your concern. Please feel free to let us know if you need any further assistance. Have a good day! ~SS
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@IamShikharTyagi Hi, we understand that our team has contacted you and addressed your concern. Please feel free to let us know if you need any further assistance. Have a good day! ~SS
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