John Anderson

Compare your tech plans with some of the ‘augmented reality’ thoughts included here @IBM_ITServices bit.ly/2T4EGtw

This is the right 'Think', if you aren't staying with 1 cloud, you need to integrate #SmarterCloudTransformation bit.ly/2z9N82X

Demonstrating a capability with a more discerning/demanding group - Technical support @IBM_ITServices @lenovo #AI bit.ly/2ytjogP

How IBM uses blockchain to power technology support services bit.ly/2OaBVIT

This is cool... Now, if only AI could tell me what bias went into some of my decisions... bit.ly/2QVgskN

I'm not a fan of chatbots - or wasn't until I started working with IVA. Particularly like the escalation capability @IBM_ITServices #ITSupport bit.ly/2xOQHtw

This opens-up one end of the 'pay when you drive' value chain, Carriers need to have an agile billing platform to leverage this. Too cool bit.ly/2xe1FbT

This is what I'm talking about! our proven and recognized capabilities in customer experience. Anthem, Inc. is tapping IBM Services to collaborate on an enhanced digital experience for its nearly 40 million healthcare consumers. This builds on an... bit.ly/2KUtLO9

Insurers need to have 'a handle' on regulatory compliance costs and then see why BLKCHN is critical to mitigation. bit.ly/2veEZr2

Continuing conversation - the 4th of Four trending articles on putting blockchain to use reminds us what it can't do. bit.ly/2LjOOxV

I like this for its value on Enterprise Risk within the carrier #risk #compliance #innovation #AI #Watson #regtech #finserv bit.ly/2KazvXL

Many of our clients continue to develop and energize their compliance capabilities, here is a quick commentary on compliant-management programs #Promontory bit.ly/2JEKu8w

Coming of age - when the newer PoV's are about refining the technology (not just using it) #chatbot bit.ly/2M8QasP

Fasting growing Insuretech opportunity for carriers - knowing how to turn this into product excellence #financial #payments @vivekbajaj bit.ly/2J1owAj

Interesting use case/environment to execute BlockChain; almost with a "nothing left to lose" opportunity this economy could leap forward bit.ly/2jNMmQO

Courage, conviction, and smart, really smart; is how MetLife is working towards the next gen insurance model bit.ly/2I1PBmx

Not as sexy as other tech advances but from the regulatory side: IBM adds this to its Promontory skills. bit.ly/2Ifdje5

The vision is coming together where the insurable interest in vehicles (and driving) can be seamlessly validated. bit.ly/2HRmzSf

Biggest concern about AI is the evil that can be fostered by bias (of course, bad for great analytics - also). Under the shallow surface of AI hype is human experience bias, can't eradicated - yet, but can be bit.ly/2jodNke

Premium Account Insurers should see the opportunity in services here. This is brilliant bit.ly/2rcF25A