VP & Global Head – Digital experience @ wipro digital | Digital Evangelist, Passionate on Digital disruption

Joined August 2009
Chandra Surbhat and I had the opportunity to represent Wipro among the top Experience leaders and visionaries ( CX and EX) from the industry #ambitionsrealized Piyush Kumar #AXS2023 @lizkmiller @rwang0 @dhinchcliffe We welcomed the new cohort of AX top leaders - congratulations to all new inductees. #kudos Liz Miller Dion Hinchcliffe R "Ray" Wang Sachin Gosavi for another great show - proud to be associated with this series Over 2 days we convened to discover and share how innovative CX strategies, disruptive business models, and emerging technologies can help brands and organizations transform customer experiences, keep brand promises, activate movements, grow revenues, increase operational efficiency, and improve compliance and security - source the agenda for the event The workshop with the iconic BJ Fogg, PhD himself was the highlight and personally for me it was super to catch up with him after the workshop thx to Ari Qayumi where I shared the work that Wipro and Azim Premji Foundation is doing around causes like education and support extended during the pandemic. It was as humbling to hear him acknowledge this as a win-win and say that this helped expand his mind around the art of possible with good business that is good for all. We spoke about how cities in India are driving the right behavior like Bangalore with cleaning up & maintaining the lakes and Indore becoming the cleanest city - its fascinating to see this change! #tinyhabits lnkd.in/eFgqNBfc lnkd.in/eMkitygY Tiny Habits is a well established framework that can help all us to trigger small changes and this can change everything. The Fogg Behavioral model which at the first look sounds very simple - can help explain the most complex outcomes - his teaching style is amazing, the examples , the team exercises and that too with this amazing group of visionaries was an experience to cherish. It has a great application for policy makers and CXO’s Anyone looking for a journey of self improvement- look no further #readthis he makes it easy, enjoyable and rewarding acc to The New York Times and can be applied to anything and everything @constellationr Research, Inc. @Wipro Wipro Stanford University @wef World Economic Forum @nasscom nasscom Great to meet with @April Wang Cindy Zhou Ashley Hart Esteban Kolsky Sanjiv Gomes Amritesh Chaudhuri #experience Matthew Halliday Looking forward to #CCE2023 and the Healthcare summit Mohd Haque Narayan (Nani) Iyer @harmeetchauhan @subhatatavarti @StephanieTrautman @StephanieTraut_ @nagbandaru Jo Debecker Cassandra Allen Ekta Gulyani Anurag Arora @sandraklo @malouie @christyseason @AriQayumi @vijaysundaram @helenaverellen @CIACulinary @TwoLineStudios @Surbhat @bjfogg @AmishaGandhi @cindy_zhou @HelenaVerellen @SoonSpeaks @amybishop @LauraBurrus @AubreyUT @layereddelay @ashleyhart4 @ekolsky @KennyL @lindner_juergen
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Join me for an exciting conversation along with industry leaders #FIBAC2022
What are the vital components for delivering a superior customer user experience over #digital channels in #banking? To know the answer, join us at #FIBAC2022— fibac-india.com
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#Metaverse will collapse boundaries b/w #Digital & Physical, driving more #digital in physical & physical like #experiences in #digital . Question is not whether but how far out in future do we scale?
We welcome all our speakers for our Webinar “Update, Upgrade and Connect Building Resilience through Cloud Communication Solutions" scheduled on Tue, 29th Mar 2022 from 03:00 PM to 04:30 PM IST. #UBSF #TTBS Register - bit.ly/36hmxVo
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Join me for an exciting session on Customer experience, #CX, #customercentricity worldforumdisrupt.com/digi-s…
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Join me Tom #appian conference for an exciting discussion
Look forward to seeing you all for interesting seminar on leveraging @whatfix for accelerating digital adoption. @WiproDigital
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Chandra Surbhat retweeted
We finished the last of the cooked meals from our Wipro kitchens as part of our relief work. We served 2.97 millions meals over 74 continuous days. Thanks to the entire Wipro team behind this effort. Your commitment, resilience and humanity is greatly appreciated. @Wipro
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Chandra Surbhat retweeted
We started operations in Kochi today with 120 people returning to the office. Working in our new normal with social distancing guidelines putting employee safety first. Thank you to the team @Wipro for doing a great job in readying us for this new start.
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Chandra Surbhat retweeted
FYI: @Wipro is a Platinum Sponsor at #PegaWorld next week. Be sure to visit our booth #10 to witness game-changing customer engagement and #intelligentautomation solutions. #Pega bit.ly/2EOdpqm
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Chandra Surbhat retweeted
I am here at #PegaWorld - looking forward to all the fun! My speech on digital transformation is tomorrow at 11:45am. Hope to see you there in Chairman's ballroom 355 pega.com/events/pegaworld/ag…
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Chandra Surbhat retweeted
Congratulations to Ivan Glinka of @PWC for a great game! A well deserved win. #PegaWorld
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Chandra Surbhat retweeted
Thank you India! The faith placed in our alliance is humbling and gives us strength to work even harder to fulfil people's aspirations. I salute every BJP Karyakarta for their determination, perseverance & hardwork. They went home to home, elaborating on our development agenda.
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Chandra Surbhat retweeted
Our teams are our biggest assets, and our customers our greatest allies. Bringing together the best of the best, at Boca Raton, Florida, for the Wipro Leadership Conference 2019. Four days of reflection, celebration, planning, networking. Thank you Team Wipro! – at Boca Raton, FL
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Chandra Surbhat retweeted
Business leaders spend too much time figuring out how to EXTRACT value from their customers and not enough time thinking about how to ADD value to their customers.
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Chandra Surbhat retweeted
Was good to see @Wipro’s huge booth at #SAPPHIRENOW today. A valued client as well as an innovator in so many ways in #tech and #business, from #AI to #cloud. cc @SachinGo @rwang0 @raja1847 – at Florida, USA
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Chandra Surbhat retweeted
Literally everyone believes in the power of community. It’s just hard to get execs to prioritize because: - it can take a long time to start showing results - it’s hard to measure, so it’s hard to prove the value The solution is to tell a compelling story.
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Chandra Surbhat retweeted
Emerging economies have been acting as global growth drivers and their share of the world GDP is expected to go up from 40% today to 55% by 2020. bddy.me/2UspEOi
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Chandra Surbhat retweeted
Interesting distinction between communities and networks.
Communities and networks are not the same. In a community, everyone sees everything. This means every newcomer has a chance of being noticed. In a network, users and algorithms determine what gets seen. Which means that large voices are amplified while newcomers are quietened.
Chandra Surbhat retweeted
#ItTakesACommunity or in this case the results are only possible with a community like @Topcoder and a research partner like @LISHarvard. Crowdsourced AI learns to target lung tumors for radiation
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