Hey 👋 Please check your DMs for a message from us. -NG

Hey 👋 We understand how frustrating this must be, especially when you're unable to browse events. Are you using a VPN for safe browsing? You may need to disable it, clear your browser's history and cookies, and try Chrome in incognito mode. If you're on a mobile device, try switching from Wi-Fi to mobile data or restarting your device. If the issue persists, please DM us so we can look into it further. -EG

Hey 👋 We're glad we could help you recover your ticket! Enjoy the show and have an amazing time! 💙 -UZ

Please check your direct messages. We have responded to your message. -AG

Hey 👋 The queue protects fan access and filters out accounts showing signs of suspicious activity — things like bot behavior or bad actors posing as fans. Depending on the level of suspicious activity that we detect, an account may be placed toward the back of the queue or removed entirely. If the issue still persists, please send us a DM. -EG

Hi Sunny, try this: Close the app, change your connection type (if you're on Wi-Fi, switch to mobile data, or vice versa), and disable any VPN connections. If the issue still persists, please follow @tmfansupport and send us a DM so we can assist you further. -AG

Hey 👋 We can take a look into this for you! Please DM us with more details so we can investigate further. -TK

Hey Bri 👋 The security built into our digital tickets helps us track these down and return them within 48 hours. Can you DM us so we can get some more info and open an investigation? -TK

Hey 👋 We understand how frustrating this must be, especially when you're already at checkout. We'd be happy to look into this for you! Could you please share the exact error message you're receiving and a screenshot, if possible, so we can better understand what's happening via DM? -EG

Hey 👋 We understand how frustrating this must be, especially when you're trying to access a presale and tickets are selling quickly. We'd be happy to take a closer look. Could you please share the event name, date, location, and a screenshot of any error message you're receiving via DM? -EG

Hey 👋 We've responded to your DM! Please check your messages. -EG

Olá 👋 Entendemos a ansiedade por mais ingressos! 💙 A disponibilização de novos lotes depende do organizador do evento. Recomendamos acompanhar a página oficial de vendas para conferir possíveis atualizações. A liberação de novos ingressos não é garantida. -EE

Hey 👋 We understand how frustrating it is to encounter the "Browsing Activity Paused" error. This isn't necessarily related to your internet speed. Please follow and send us a DM at @TMFanSupport so we can take a closer look and help troubleshoot the issue. -EE

Hey 👋 We understand how frustrating it's been trying to secure Calvin Harris tickets! Please follow and send us a DM at @TMFanSupport with your event details and what's happening when you try to purchase, so we can take a closer look. -EE

Ticketmaster US only has access to US/Canada-based orders, accounts, and events. Please contact Ticketmaster UK for UK-based issues and events. Reach out to them @TicketmasterCS on X and @TicketmasterUK on Instagram—you may need to follow the account in order to Direct Message them. You can also submit a request here bit.ly/3EbJjM1 -EG

Hey 👋 Please check your DMs for a message from us. -NG

Hey 👋 Please follow and send us a DM so we can assist you. - CP

Hey 👋 We've reached out to you via DM. Please check your messages so we can assist you further! -EG

Hey 👋 Please check your DMs for a message from us. -NG

Hey 👋 Please follow and send a DM to @TMFanSupport so we can look into your request. -NG