TOMSsupport

At TOMS®, we're here to help! For a quick response, call us at +1 (800) 975 8667 or connect via chat Monday–Friday, 8 am–5 pm PST. Visit our FAQ page for more info.

We are aware of unauthorized activity through our communications channels including email and social media. We are actively looking into the matter. In the meantime, please do not click on any links or reply to it. Thank you.

In celebration of #GivingTuesday, the @TOMSsupport team will be out today volunteering in the local community. Our phone and chat support will be available from 6am - 6pm PST: toms.com/faq

The @TOMSsupport team will be off from Thur 11/22 to Sun 11/25. Until then our phone/chat support will be available (other than Thur 11/22) with the hours: M-F 6am-6pm PST, Sat–Sun 6am–3pm PST. FAQs: toms.com/faq#holiday

Update: Our customer service systems are back. Thanks for your patience!

Our customer service system is currently experiencing technical difficulties. For now if you need help, please view toms.com/faq. Thanks for your patience as we work on a fix.

Hi friends! We’re off today for the MLK Holiday. If you need help, please check out the FAQ’s: toms.com/faq . We'll be back on tomorrow! Thank you! 😀

Happy holidays! Our offices are closed from today until Mon, and we'll be back to support you here on Tue. If you need help now, please contact our Customer Service team who will be open this weekend except for Sun: toms.com/faq

In celebration of #GivingTuesday, TOMS headquarters and stores are closed today so our team can volunteer in their local communities. That comes to 2,000 hours of community service! We'll respond to your message when we return tomorrow.

Hey TOMS fam! We'll be out of the office for the Thanksgiving holiday in the US from Thur 11/23-Sun 11/26 and return on Mon 11/27. If you need help during this time, please visit: toms.com/faq#holiday

We're off today in honor of Labor Day in the US and will be back on Tue. Thanks for your patience and support!

Update: Order processing issue emails were sent in error & orders will be shipped as expected; you do not need to call in. Thx for patience!

Our apologies for order processing issue emails some customers received & call wait-time. We're working to resolve & will provide updates.

Hi friends! We're off Mon & Tue for July 4 holiday. Pls check the FAQ's: toms.com/faq. We'll be back on Wed. Thank you! 😀

Hi Julie! This exclusive print was limited in quantity, but we'll share your interest with our team. Thank you! ❤️ ^JLK

Hi there! Can you pls DM us your concerns & we'll share them with our team? Thank you! ^JLK

the smell are not wearing them every day, using Febreze/Odor Eaters/Foot Powder or stuffing them w/dryer sheets. Thank you! ^JLK

Hi there! We recommend hand spot washing TOMS in cold water with a gentle detergent & let them air dry. Other options to decrease

Hey there! We appreciate hearing from you! We will be sure to share your interest for these prints with our product team. Thx! ^LL