Tech Expert

Day 63 of continuous posting, and still zero accountability from @Vivo_India How long do customers have to suffer for the incompetence of your service centers and corporate support? Time for senior leadership to act. @JCvivoIndia

Day 61 61 days of posting, 0 response from @Vivo_India total failure at both service center and corporate levels. When will senior leadership acknowledge this issue? @JCvivoIndia @nch1915 @jagograhakjago #ConsumerProtection #VivoIndia #CustomerService #ConsumerRights #Day61

Day 60 of public followup Still ZERO resolution. ​Complete radio silence from @Vivo_India 60 days of absolute negligence ignored at the service center level, ignored on social media. ​When will management acknowledge customer grievances? (1/2)

Day 59 Zero resolution Complete radio silence from @Vivo_India ​Ignored at the service center level, ignored online. When does management acknowledge customer grievances? @JCvivoIndia

Day 56 of chasing @Vivo_India with ZERO response. 56 days of relentless follow-ups, and still absolute silence. Ignoring a long-standing issue for nearly two months doesn't make it disappear it only proves how little customer satisfaction actually matters to your team. (1/2)

Day 57 Almost TWO MONTHS of continuous follow-ups, and all I get is radio silence. Is this how @Vivo_India defines customer service? Sweeping customer issues under the rug won't make them vanish it just shows complete neglect and zero accountability. (1/2)

Day 54 of chasing @Vivo_India with ZERO response. ​Nearly two full months of complete indifference and zero post-service accountability. Ignoring the customer will not hide the issue. ​When will your team take responsibility? @JCvivoIndia #VivoIndia #CustomerService #Day54

Day 55 of chasing @Vivo_India with ZERO response 55 days of constant follow-ups, but complete silence from your end. Ignoring a customer for nearly two full months is not "service" it’s sheer neglectSweeping customer issues under the rug won't make them vanish. (1/2)

53 days of continuous follow-ups, yet @Vivo_India response remains completely blank. Nearly two months of pure indifference to post-service issues and zero accountability. ​Ignoring a customer won't make the problem disappear. When is your team actually going to take action?

Day 52 and counting... Beyond 52 days now, but @Vivo_India response remains as empty as ever. 52 days of continuous follow-ups, yet zero accountability or concrete action. ​How many more days will it take for your team to address post-service issues? (1/2)

Day 51 @Vivo_India ​Beyond 50 days now, but @Vivo_India response remains as empty as ever 51 days of continuous follow-ups, yet zero accountability or concrete action. ​How many more days will it take for your team to address post-service issues? (1/2)

Day 50 @Vivo_India HALF A CENTURY of complete customer neglect! It has now been 50 days of continuous follow-ups for post-service issues, and @Vivo_India silence and indifference remain unchanged (1/3)

Day 49 @Vivo_India Another day another reminder of @Vivo_India complete neglect toward customer care. It has been 49 days of continuous follow ups, and all I get in return is indifference. Ignoring customers and expecting them to stay silent (1/3)

Day 48 @Vivo_India Still waiting for a resolution. 48 days of total silence shows how much Vivo values customer loyalty once the sale is made. Pushing customers to "buy a new phone" instead of resolving issues is NOT after-sales service. (1/2)

Day 46 @Vivo_India escalation 45 days have already passed but Vivo company is not listening to my and is doing whatever they want they are not providing any solution to me. So, whoever is thinking about purchasing (1/2)

Day 42 Worst after-sales service ever. ​Went for a small issue,service center made it worse with software now zero response on Twitter, calls, or emails! Instead of a solution, vivo offer 30% off to buy a new phone I need a fix for my current device not your sales gimmicks.(1/2)

Day 41 ​@Vivo_India It has been 58 days with NO resolution or update on my issue! Instead of offering a solution, your team is repeatedly forcing me to buy a new phone just to boost your sales. Is this how you harass and scam your customers? Totally unacceptable service (1/2)

Day 34 and still no resolution! @Vivo_India has completely ignored my daily tweets, the Rajnagar service center is dodging my calls, and the CEO Help Desk keeps closing my complaints without fixing anything. ​I am a student and cannot afford a new phone. Despite having spare parts, they are forcing me to buy a new device just to boost their sales, even pushing a "30% discount" gimmick. Is "Right to Repair" just a joke to Vivo? ​@Vivo_India @JCvivoIndia #VivoIndia #RightToRepair #ConsumerRights #VivoCustomerService #vivoscam

Day 33 of zero response from @Vivo_India First your Ghaziabad service center team messed with the software while trying to fix a minor hanging issue creating a severe battery draining problem instead. Since then it has been 45 days of constant lies vivo service centre team promised on September 2nd that a battery would be made available, only to state on September 8th that it is not available! Now, vivo have even stopped answering calls. When spare parts are unavailable, vivo suddenly declare devices 'End of Life' to close cases and harass customers into buying a new phone with a forced 30% discount voucher. I do not want your charity discount just repair my phone properly! Do not buy Vivo phones this is the pathetic level of after sales service you will receive. Save your hard-earned money and choose a better brand. Job sheet ref: MWINDL01003260823000035 @JCvivoIndia @jagograhakjago #VivoIndia #ConsumerRights #PoorService #Day33

Day 32 and still zero response from @Vivo_India My phone was working fine, just had a minor hanging issue. I went to the Ghaziabad service center, and their team literally created a bigger problem by messing with the software. Check my previous tweets it's been over a month, and this company refuses to respond. Do not buy Vivo phones! This is the kind of pathetic after sales service you will get. They don't provide spare parts, suddenly declare your device "End of Life" to close cases, and harass me to buy a new phone with a forced 30% discount voucher. When I told them I don't want their charity discount and just need the spare parts, they completely ignored it. Save your money and choose better brands in the market instead of dealing with this harassment! #BoycottVivo #VivoIndia #RightToRepair #ConsumerFraud #VivoServiceCenter