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Tensator (@Tensator) profile picture

Leading the customer journey since 1881

Joined February 2011
Photo by Tensator (@Tensator)Photo by Tensator (@Tensator)Photo by Tensator (@Tensator)Photo by Tensator (@Tensator)Photo by Tensator (@Tensator)Photo by Tensator (@Tensator)Photo by Tensator (@Tensator)Photo by Tensator (@Tensator)Photo by Tensator (@Tensator)Photo by Tensator (@Tensator)
Look at any airport queue and you'll probably see posts that look like ours. That's no accident. Tensator® invented the retractable belt barrier, and in more than 150 countries our name is still the word people use for it. The look has been copied many times.
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The engineering hasn't. Over the next six posts, we'll show you exactly what sets the original apart. #Tensator #QueueManagement #CustomerExperience
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Lest We Forget. This Remembrance Sunday, Tensator® and QueueTech Ltd Group join together to honour the courage, service and sacrifice of those who have served and continue to serve in our Armed Forces.
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As we reflect on the sacrifices made by generations of servicemen and women, we pay tribute to those who gave their lives and express our gratitude to all who have served. We will remember them. #LestWeForget #RemembranceSunday #Tensator #QueueTechGroup
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Wishing our colleagues, customers and partners celebrating around the world, a Happy Diwali! ✨ This Diwali, Tensator® and QueueTech Group are celebrating the importance of creating smarter, safer and more seamless experiences.
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By combining decades of queue management expertise with cutting-edge digital technology, we're bridging the gap between traditional crowd control and intelligent solutions, helping businesses optimise operational efficiency and transform the customer journey.
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A legacy of innovation. As the inventors of the original retractable queuing barrier, Tensator® has helped shape the way businesses manage customer flow, setting the standard for queue management solutions worldwide.
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At the heart of this legacy is Tensabarrier®, a product built on decades of engineering expertise, continuous innovation and an unwavering commitment to quality and safety. The original. The trusted. The Tensabarrier®.
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Ever wondered how some of our favourite Halloween films might have turned out with a little help from Tensator®? 🎃 From keeping unwanted visitors out to managing queues of questionable characters, it turns out our solutions could have come in handy in a few iconic scenes...
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We've given some Halloween classics a Tensator twist, proving that even the most terrifying situations could benefit from a little queue management!
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Looks like the team at Ghostbusters HQ have invested in some new equipment... 👻 Who needs a proton pack when you've got a Tensator® Holographic Shard Stand? Designed to capture attention with eye-catching 3D holographic displays, our technology brings content to life.
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We can't promise it'll catch ghosts, but it'll certainly catch your attention! And keep an eye out tomorrow to see how our solutions could help some of Halloween's most iconic villains... 🎃 #Tensator #Ghostbusters #HolographicTechnology #DigitalSignage #Halloween
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What makes a Tensabarrier® built to last? It starts with how it's made. As the inventors of the original retractable queuing barrier, Tensabarrier®, quality has remained at the heart of our manufacturing process.
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Hand-assembled in our British factory, our Tensabarrier® posts are manufactured using high-quality materials and specialist high-torque equipment to ensure secure assembly, enhanced stability and reliable, long-term performance.
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Tensator returns to its founder, Jez Williman Tensator Group, the original name in queue management, has been acquired from Rcapital by the QueueTech Group, bringing the business back under the leadership of its founder, Jez Williman.
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A pioneer of the retractable webbing barrier, Tensator serves customers in more than 150 countries. The acquisition brings together that global heritage with QueueTech’s technology and a long-term commitment to the business.
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Tensator® continues to support @BrusselsAirport Airport with queue management solutions, most recently supplying our InQ-Portal™ at Pier A border control. Designed to create clearly defined queue entrances, the InQ-Portal™ helps passengers identify the correct lane...
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, supporting more efficient passenger flow. This installation features: - Fully fire-rated components to support the mandatory fire safety requirements of European airports - Robust aluminium framework for a durable, secure structure in high-footfall environments.
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Our Tensaguide® Plus Modular Barrier System has been installed at London Liverpool Street Station, creating a dedicated meeting point for passengers requiring additional assistance.
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Featuring robust aluminium beams and customisable panels with customisable accessibility signage, the system provides clear passenger guidance while supporting efficient crowd management. Its modular design also allows for flexible configurations, helping transport operators...
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Behind every Tensator® solution is a global team of experts. From initial contact through to installation, our teams across the world combine decades of industry experience, technical expertise and a commitment to quality to deliver queue management solutions.
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Supporting sectors from airports and retail to stadiums, industrial facilities and beyond, we work closely with customers worldwide to improve operational efficiency, enhance safety and optimise customer flow. Looking to improve queue management across your operations?
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This recent installation at The British Museum features bespoke Fluted InQ-Totems®, designed to improve visitor flow and provide clear, highly visible messaging throughout the queueing environment. The lightweight totems wrap around Tensabarrier® posts for...
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quick, tool-free installation, adding signage without taking up additional floor space. Internal high-density foam holders and Velcro straps ensure a secure, stable fit around the posts.
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📍 @TheO2 External Merchandise Shop Queue Space This recent installation outside The O2 merchandise shop uses bespoke mesh banners, retrofitted onto existing Tensabarrier® posts, creating a clearly defined queueing area while...
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extending The O2’s iconic branding into the external space. Designed with the busy environment in mind, heavy-duty adapter rings were used to secure the banners to the posts, providing a more robust connection in an area where visitors may lean against the beams.
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Thicker, more prominent bases, such as this competitor example, can create an additional trip hazard, particularly in busy, high-traffic environments. 👀 Spotted by a member of the Tensator® team at a local sports arena, this barrier was positioned...
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in a busy food and beverage area, where customers gathered while waiting to collect their orders. In environments like this, choosing the right queue management solution matters. The Tensabarrier® Universal Base features a low leading edge, designed to help...
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Behind every Tensabarrier® is considered engineering, quality materials and decades of expertise, all designed to deliver a barrier built for lasting performance. Take a closer look at what goes into the original retractable barrier.
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Tensator® will be exhibiting at Airport Show Dubai 2026! 📍 Stand 2132 📅 12th–14th October 2026 🏢 @DWTCOfficial Come and chat to our team about all things queue management, passenger flow and airport solutions, and discover...
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how Tensator can help create safer, more efficient and seamless passenger journeys. Planning to attend? Secure your tickets and come and see us at Stand 2132: bit.ly/46wvh5s You can also book a meeting with our team ahead of the show: share.hsforms.com/13-Qi1X_kQ…
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We’re Hiring: Payroll & Human Resources Advisor (Part Time - 25 hours) Join Tensator® as a Payroll & Human Resources Advisor providing payroll and HR support at our head office in Milton Keynes.
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We’re looking for someone with previous payroll and HR administration experience who is CIPD Level 3 qualified or currently working towards it. This standalone role is a great opportunity to develop your HR career while supporting...
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✈️ Preboarding Solutions 📍 @STN_Airport This recent installation at London Stansted Airport forms part of a trial preboarding system, designed to streamline the boarding process and support improved operational efficiency and aircraft turnaround times.
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The solution was retrofitted into existing Tensabarrier® queue layouts across various departure gates, each with different base configurations, including socket, semi-permanent surface-fixed and freestanding bases.
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Our Automatic Swing Gates are used by @SmythsToysUK to help manage access and customer flow, creating a more organised retail environment. Access control can also play a role in retail loss prevention.
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In a 2026 study reported by the University of Leicester, one retailer saw a 28% drop in walkaways after introducing exit gates, while visible access control measures can also help deter shoplifting. Key benefits of the Tensator® Automatic Swing Gate include:
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As concert season comes to an end, did you know you may have already experienced Tensator® solutions without even realising it? 🎶 If you attended a concert at @wembleystadium this summer, you’ll have seen our Tensabarrier® posts and wall-mounted barriers helping...
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to manage queues and keep visitors moving efficiently throughout the venue. Beyond Tensabarriers, Tensator offers a wider range of solutions for busy stadiums and event spaces, including wayfinding and signage, digital solutions and crowd management systems, helping...
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