Dmitriy Bataev

@claudeai @ClaudeDevs Hello, Please help me get my situation reviewed by the appropriate team. I have spinal muscular atrophy (SMA), and AI tools are an important source of support in my daily life. I rely on Claude for software development, building websites, organizing notes in Obsidian, and automating tasks that are more difficult for me because of my disability. Losing access has had a significant impact on me. I have paid for my subscription in good faith using a bank card issued in Kazakhstan, as I previously stated. I am happy to provide payment receipts or any additional information needed for the review. I understand that Support cannot lift the suspension directly. Could you please help ensure that the Safeguards team receives this information, or explain how I can add it to my appeal? I previously received an appeal rejection, while your latest message says my appeal is being processed, so I would also appreciate clarification on its current status. I sincerely ask for your help and another careful review of my circumstances. Thank you for your understanding and consideration. Best regards, Arthem