Auditor General TO

The Toronto Community Housing Corporation (TCHC) is Canada’s largest social housing provider for low- and moderate-income households. With an extensive state of good repair backlog, it’s vital that building repair capital funds are effectively prioritized to meet the most critical needs and ensure buildings for this vulnerable tenant population are safe and in at least fair to good condition. Federal funding, which makes up more than half of the funding for TCHC’s annual building repair capital budget, ends after 2027. Without additional funding, the state of good repair backlog will grow and building conditions will worsen. Our audit found opportunities to strengthen and further improve TCHC’s capital planning process and capital project spending prioritization, while helping to ensure funds are used effectively. Read it at: bit.ly/4wjsFmP

The Administrate Penalty System is the City’s process to resolve disputes and collect payments for administrative penalties, which are imposed for traffic violations such as parking and red light camera penalties. Our audit aims to improve the effectiveness, efficiency and oversight of the Administrative Penalty System, including timely dispute resolution and collections. Read the report at: toronto.ca/legdocs/mmis/2026…

In 2026 the Auditor General began a continuous controls monitoring project to support ongoing monitoring of controls and payroll-related expenses by reviewing City divisions with the highest overtime and sick time levels. This report aims to help management proactively detect unusual trends, strengthen internal controls, and identify new cost-saving opportunities. Read the report at: toronto.ca/legdocs/mmis/2026…

The @cityoftoronto's final audit committee meeting of 2026 is available on YouTube. Watch it at: youtube.com/watch?v=-Vy74ZGd… #CityofTO #audtiorgeneral #auditcommittee

Toronto’s Solid Waste Management Services (SWMS) is responsible for collecting, transporting, processing, composting and disposing of municipal and some private sector solid waste. Our office examined SWMS’ contract management systems, policies, and processes used to monitor contracted service providers and hold them accountable, and whether contract payments are properly supported. Read the report at: toronto.ca/legdocs/mmis/2026…

Every year, our office follows up on the implementation status of the Auditor General’s recommendations stemming from past audits, investigations, and other reports. Our 2026 consolidated follow-up report, which includes $14 million in savings and non- financial benefits achieved through our recommendations, along with noteworthy progress highlights, is available at: toronto.ca/legdocs/mmis/2026…

The agenda and materials for #CityofTO’s audit committee meeting on July 10, 2026, is now available online. In addition to the City’s 2025 audited financial statements, highlights include: 🔍Auditor General’s 2026 Consolidated Follow-up Report – Status of Outstanding Recommendations for City Divisions, Agencies and Corporations 🗑️ Audit of Solid Waste Management Services – Contract Management for Solid Waste Collections, Organics Processing Services and Construction Projects 🚦 Audit of the City’s Administrative Penalty System for Parking and Red Light Camera Violations 📚 Cybersecurity Audit of Toronto Public Library: Overall Assessment of Network, Systems and Physical Security 🚨 Audit of the Toronto Police Service’s Information Technology Governance: Driving Improved Accountability and Transparency in Achieving Technology Objectives 🕙 Continuous Controls Monitoring: City Staff Overtime, Absenteeism, and other Payroll-Related Expenses Read the full agenda at: secure.toronto.ca/council/#/…

Did you know? City divisions, agencies and corporations regularly update our office on the implementation status of recommendations we’ve issued through our audits, investigations, or other reports. Once management deems a recommendation as fully implemented, our office works to validate and determine whether it is fully implemented, not fully implemented, or no longer applicable. We also report on any financial or non-financial benefits achieved and highlight any noteworthy progress through our follow-up reports. Stay tuned for our upcoming consolidated follow-up report coming July 3, 2026!

Our office’s work doesn’t end once we’ve issued a report – we regularly follow up on the implementation status of recommendations stemming from our audits, investigations, and other reports. This important step provides accountability and transparency for City Council and the public and verifies that the intended benefits from our recommendations are achieved. Our next consolidated follow-up report will be published on July 3, 2026. In the meantime, learn more about our past follow-up reports at: torontoauditor.ca/reports/ty…

Our office’s 2026 follow up review of the Toronto Parking Authority (TPA) is now available online at: toronto.ca/legdocs/mmis/2026… This report covers the implementation status of outstanding recommendations from our previous audit and investigation reports. TPA has made progress in closing and addressing recommendations by improving controls through automation and strengthening monitoring practices.

Our office regularly follows up on the implementation status of outstanding recommendations from past audit and investigation reports. These reviews verify that our recommendations are fully implemented and that intended benefits are achieved. Our latest follow up report on the Toronto Transit Commission (TTC) is now available online. TTC has made substantial progress in many areas, which are detailed in the noteworthy results section of the report. Read the report at: toronto.ca/legdocs/mmis/2026…

Technology plays an important role in supporting the Toronto Public Library's (TPL) operations and services. As cyber risks continue to grow in frequency and sophistication, it’s important that the TPL’s networks, systems and applications are protected so services at Canada's largest public library system remain available for patrons and over 1 million registered cardholders. Our cybersecurity audit included a vulnerability assessment and penetration testing of the TPL’s network, information and operational technology systems, applications, and devices. We also reviewed user access management, cybersecurity incident logging and monitoring, and testing of physical security related to cybersecurity. The recommendations from this report will help the TPL strengthen its cybersecurity controls to better address cyber risks – learn more at: tpl.ca/wp-content/uploads/si…

The Auditor General’s office follows up on the implementation status of outstanding recommendations from past reports to verify that our recommendations are fully implemented and intended benefits are achieved. Our latest follow up report on the Toronto Police Service (TPS) now available online at: tpsb.ca/wp-content/uploads/2…. The report provides a consolidated summary on the status of our 51 recommendations and highlights the TPS’ progress related to 9-1-1 public safety answering point operations and responses to calls for service.

The Toronto Police Service (TPS) uses information technology to help deliver policing services to the people of Toronto. As key TPS IT systems are currently undergoing major transformations, strong governance and oversight are essential to support effective management of technology and successful transition to new and evolving technologies. Our audit of the TPS’ IT Governance assessed whether the TPS has an IT governance framework in place to guide the organization in supporting its mission and strategy. Our key audit findings and recommendations focused on how the TPS can improve its IT governance framework, enhance data governance, privacy, and information security, and strengthen other operational IT areas. Read the report at: tpsb.ca/wp-content/uploads/2…

Technology plays a vital role at Exhibition Place – Canada’s largest convention centre and entertainment and sports venue. With cyber threats evolving and the high risks of the cybersecurity landscape, our Phase 2 audit aimed to help Exhibition Place strengthen its cybersecurity controls to better address cyber risks. The report for action for our Cybersecurity Audit of Exhibition Place – Phase 2: Overall Network Security and Cybersecurity Assessment of Select Critical Systems is available at: toronto.ca/legdocs/mmis/2026… #CityofTO #cybersecurity #audit

Our May audit committee meeting is now live! Watch along at: youtube.com/watch?v=AaJMJ-d2… #CityofTO #auditorgeneral #auditcommittee

Our investigation report into the procurement process for the PayIt platform is now available at: toronto.ca/legdocs/mmis/2026… This investigation follows our previously issued 2024 audit report on the procurement and implementation of the PayIt unsolicited proposal, available here: toronto.ca/legdocs/mmis/2024… #CityofTO #auditreport

Corporate Real Estate Management (CREM) delivers some of Toronto’s largest and most complex capital construction projects. As changes on capital projects can result in project delays and significant cost increases, this audit focused on CREM’s processes for reviewing capital project change orders and related documentation. Read our Audit of Corporate Real Estate Management: Strengthening Accountability and Oversight of Change Orders in Capital Projects at: toronto.ca/legdocs/mmis/2026… #CityofTO #auditreport

The agenda for #CityOfTO's Audit Committee meeting on Friday, May 1, 2026, is now available online at: secure.toronto.ca/council/#/… #AuditCommittee #CityofTO #Audit

The Auditor General’s Fraud & Waste Hotline program has led to loss recovery, strengthened controls, and detecting and preventing fraud for Toronto. Learn more about how we help protect City assets and reduce losses by reading our annual report at: bit.ly/4qM1WM9