We manage CX complexity with seamless, integrated solutions. #SuperiorCX #ContactCenter #DigitalPioneers #BPODisruptor #WorkAtHome
North America (USA and Canada)
Joined July 2020
- Tweets314
- Following94
- Followers95
- Likes129
TranscomNA retweeted
Super excited about this event. Let me know if you will be there too! #CCWNashville #CustomerContactWeek #CX @TranscomNA #CustomerExperience linkedin.com/posts/katrinlan…
TranscomNA retweeted
Check out @markhillary's piece on the latest @TranscomNa site located in Bogotá!
#cx #contactcenter #bpo #custserv #customercare linkedin.com/pulse/transcom-…
TranscomNA retweeted
Check out my latest article: Post-Pandemic Business Success Will Rely On Rapid Transformation linkedin.com/pulse/post-pand… via @LinkedIn #cx #custserv #wfh @markhillary @TranscomNa
TranscomNA retweeted
It's coming up fast! Transcom Colombia debuts tomorrow with an interactive webinar. Interested in learning more about either. Just let me know and I will get you registered! More info here:
na.transcom.com/en/blog/vip-…
#Colombia @Bogota #CX #CustServ #contactcenter #BPO
TranscomNA retweeted
What is a champion challenger strategy? Check it out! na.transcom.com/en/blog/what… @TranscomNa #contactcenter #BPO #cx #CustomerService #workathome
TranscomNA retweeted
The ingredients are simple. Start with good people. Train them well. Empower them to make good decisions on behalf of the customer and the company. Let them do their job.
TranscomNA retweeted
Congrats to all at @TranscomNa for being named on the Top 100 Companies to Watch for Remote Jobs in 2021!
#WFH #BPO #Workathome #WorkFromHome #CX
flexjobs.com/blog/post/100-t…
TranscomNA retweeted
Who knew?? Thanks @jtwatkin for the festive piece!
🎄🎁🎅#contactcenter #bpo #custserv #cx
customerservicelife.com/8-pr…
TranscomNA retweeted
Great convo with Transcom CEO Jonas Dahlberg and @markhillary about the future of #BPO & #CX.
#WFH #workathome #customerservice
linkedin.com/pulse/cxfiles-r…
TranscomNA retweeted
Latin America has great technical talent. With @TranscomNa new site opening in Bogota, Colombia Q1 2021, the ability to support tech needs is abundant. Read, consider, and act! Be my guest at our virtual grand opening! lnkd.in/eMdqFUY
@NSAmericas
nearshoreamericas.com/tech-t…
TranscomNA retweeted
Check out Bogotá, Colombia with me and @TranscomNa! Ask me how!
#nearshore #cx #custserv #MarketingTwitter #BPO
youtube.com/watch?v=DzsE5RC3…
TranscomNA retweeted
New normal for #retail? What do you think it will look like?
#ecommerce #BPO #cx #custserv #marketingtwitter
@IKEAUSA @TranscomNa @markhillary
linkedin.com/pulse/brands-li…
TranscomNA retweeted
Check out my article on @LinkedIn!
TranscomNA retweeted
RT @danielnewmanUV: My newest on @Forbes: 4 Key Customer Experience Metrics Brands Should Be Tracking buff.ly/2DnNNmC #CX #CustomerExperience
TranscomNA retweeted
Cyberattacks, increasing volume of web traffic and the #BYOD trend is pushing the demand for #websecurity solutions. Discover the leaders in the global web security market through the recent @Frost_Sullivan Radar here: frost.ly/48r
TranscomNA retweeted
Like any urban legend, the Covid party narrative changes slightly with each telling. wired.trib.al/U37KvUo
