@UbisoftSupport

Official @Ubisoft Player Support 🎮 Join our Discord 👉 https://xitter.cf/t.co/spqqp2cQGs Data Privacy Rights: https://xitter.cf/t.co/xvMLxtzilL

 Worldwide
ubisoft.com/help
Joined February 2010
  • Tweets619K
  • Following122
  • Followers705K
8.3KMedia
Ubisoft Support retweeted
Assassin's Creed
@assassinscreedApr 23
We're live pirates! Join us now as we show you what we've got under our sleeves. Don't miss it on twitch.tv/ubisoft and our official YouTube channel - youtu.be/7hkFaTypP1Q
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Ubisoft Support retweeted
Rainbow 6
@Rainbow6GameJan 13
Updates on: ➡️ Marketplace status ➡️ Account rollbacks ➡️ Compensation
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Ubisoft Support retweeted
XBOX Game Pass
@XBOXGamePass20 Aug 2025
dying repeatedly over and over is just part of being the prince surprise surprise: The Rogue Prince of Persia just dropped ⚔️ | #xboxgamescom
A promotional image for The Rogue Prince of Persia depicting the titular Prince and three other characters sitting on a couch playing an Xbox Series X. The logo for The Rogue Prince of Persia sits atop the image, and the text "Available Now" sits at the bottom of the image.

ALT A promotional image for The Rogue Prince of Persia depicting the titular Prince and three other characters sitting on a couch playing an Xbox Series X. The logo for The Rogue Prince of Persia sits atop the image, and the text "Available Now" sits at the bottom of the image.

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Ubisoft Support retweeted
XBOX Support
@XBOXSupport2 Jul 2024
We are aware that some users have been disconnected from Xbox Live. We're investigating! Please follow here and on our status page for updates. Xbox.com/status
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Ubisoft Support retweeted
XDefiant
@PlayXDefiant18 Apr 2024
Help us make XDefiant the best it can be by joining the Server Test Session! Click below to read the patch notes and our known issues 👇 xdefiant.com/servertestsessi…
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Ubisoft Support retweeted
Rainbow 6
@Rainbow6Game18 Apr 2024
🛠 Investigations Update 🛠 We'll be sharing status updates on the Reputation System and Anti-Cheat in the coming weeks.
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Full Patch Notes Here👇 ubi.li/ZJfQS

The Crew Motorfest Mid-Season – Patch Notes

Check out the first The Crew Motorfest Patch Notes here!

ubisoft.com
The Crew Motorfest
@TheCrewGame25 Oct 2023
🛠️Scheduled Patch Maintenance🛠️ 🕐 From: 8AM UTC / 4AM EDT 📈 Estimated duration: 4 hours 🎮 Platforms: PC, PS, Xbox
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Captains! We know many are still hoping to get into our Closed Beta - so we've opened our hatches to let more of you in. Keep an eye on your mailbox for an email containing download instructions, and make good use of those friends invites!
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Assassin's Creed Mirage has gone gold and is coming out a week early! 📀 On behalf of the entire team, we can't wait for you to explore 9th Century Baghdad with Basim. Your journey now starts on October 5. Save the new date! #AssassinsCreed
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Ubisoft Support retweeted
Rainbow 6
@Rainbow6Game3 Aug 2023
🛠Hotfix Maintenance🛠 We'll be deploying a hotfix today, August 3rd. 💻🎮All Platforms: 09:00 ET / 13:00 UTC ⏱Downtime up to 60 mins
An image with a purple background and the R6 logo in the bottom left corner. The text on the image reads: Hotfix Maintenance. Fixed: several crashing issues have been addressed. A cheat allowing the defuser to be picked up again after being planted. An exploit in which players could spin next to the washing machines on Oregon to cause FPS drops for everyone in the match. Date: August 3rd. Time: 9AM ET / 13:00 UTC. All platforms.

ALT An image with a purple background and the R6 logo in the bottom left corner. The text on the image reads: Hotfix Maintenance. Fixed: several crashing issues have been addressed. A cheat allowing the defuser to be picked up again after being planted. An exploit in which players could spin next to the washing machines on Oregon to cause FPS drops for everyone in the match. Date: August 3rd. Time: 9AM ET / 13:00 UTC. All platforms.

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Ubisoft Support retweeted
XDefiant
@PlayXDefiant22 Jun 2023
An update on the parties- We are investigating issues with parties, in the meantime the best workaround is to keep parties to the same platform. We will update when we have more to share!
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Ubisoft Support retweeted
Rainbow 6
@Rainbow6Game16 Jun 2023
We're aware that some players have experienced freezing/ stuttering issues on PC. We’ve found a number of steps to help improve performance and highly recommend making sure your GPU drivers are up-to-date to avoid these issues.
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RT @Ubisoft: Step into ancient China and discover an #AssassinsCreed adventure for free, anywhere, anytime. Follow @AC_CodenameJade to…
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Ubisoft Support retweeted
Ubisoft
@Ubisoft12 Jun 2023
#SkullandBones Closed Beta will be available from August 25th to August 28th 2023! #UbiForward Register now: ubi.li/Dp6et
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Good morning, Agents! We are happy to announce that the game will be back online at 11:00 AM CEST, 5:00 AM EDT, 2:00 AM PDT. To make up for loosing one day of the double XP, an additional Golden Bullet GE will be added to the Seasonal schedule. Thank you for your patience! 🖤🧡
Tom Clancy's The Division
@TheDivisionGame8 Jun 2023
Replying to @TheDivisionGame
The team has made some good progress but will have to resume work tomorrow. Unfortunately, we do not have an ETA for the resolution now, meaning that the game will remain unavailable until the issue is fixed.
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Ubisoft Support retweeted
Rainbow 6
@Rainbow6Game30 May 2023
☢Y8S2 Maintenance☢ Operation Dread Factor will be deployed today, May 30th. 💻PC: 09:00 ET / 13:00 UTC 🎮Xbox: 09:00 ET / 13:00 UTC 🎮PlayStation: 09:00 ET / 13:00 UTC ⏲Downtime up to 90 mins
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Ubisoft Support retweeted
XDefiant
@PlayXDefiant28 Apr 2023
The XDefiant Closed Beta might be over, but the development team is hard at work on the road to launch. Here are the key takeaways and learnings from the Beta brought to you by Patrick @ACHES Price. ubisoft.com/r/xdefiant_beta_…
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Ubisoft Support retweeted
XBOX Support
@XBOXSupport24 Apr 2023
Users should no longer be experiencing issues with matchmaking and/or social features. Thanks for your patience, happy gaming!!!
XBOX Support
@XBOXSupport24 Apr 2023
We are aware of some users experiencing issues with matchmaking and social features on Xbox live. Follow along here, and on our status page for updates Xbox.com/status
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Ubisoft Support retweeted
XBOX Support
@XBOXSupport24 Apr 2023
We are aware of some users experiencing issues with matchmaking and social features on Xbox live. Follow along here, and on our status page for updates Xbox.com/status
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Ubisoft Support retweeted
XDefiant
@PlayXDefiant22 Apr 2023
Due to a bug causing players to be invisible, we have given everyone the "Hi-Velocity" skin from the Rewards Track, which should correct the issue.
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