Webcredible, part of Inviqa retweeted
Defining UX best practice for shared customer experiences: thoughts from @Inviqa’s @futureshape via @Econsultancy invi.qa/2N0PN5J #CX #UX
Webcredible, part of Inviqa retweeted
‘For some of the biggest and most considered products and services, the decision to buy doesn’t always come down to a solo customer’ invi.qa/2N0PN5J #CX #UX
Webcredible, part of Inviqa retweeted
Interesting read in The Times on how our client Virgin Rail is reinventing itself as a rail-ticketing service. We’re super excited to have been involved in this project! invi.qa/2tuHvfJ
Webcredible, part of Inviqa retweeted
Did you know that 1 in 5 of your consumers have accessibility needs? Here's how to make #Accessibility a priority in 2020 invi.qa/2PvfTjp #a11y #DigitalInclusion
Webcredible, part of Inviqa retweeted
Introducing The Design 9: the only #DigitalDesign principles you’ll ever need (courtesy of our creative director @hitono)! invi.qa/39Fbi5Q #DesignPrinciples
Webcredible, part of Inviqa retweeted
The year in review: 16 of the biggest digital trends of 2019 invi.qa/39JHkhd
Webcredible, part of Inviqa retweeted
We’re super happy to be kickstarting 2020 as a member of the Mental Health at Work Commitment! Head here to check-out who’s with us on this journey invi.qa/2QTLUAE #MentalHealthAtWork
Webcredible, part of Inviqa retweeted
What are shared customer experiences? @Inviqa's @futureshape walks us through some examples and best practice. bit.ly/2MMFpyg
Webcredible, part of Inviqa retweeted
Defining UX best practice for shared customer experiences - @Inviqa's user experience director @futureshape breaks it down. bit.ly/2MMFpyg
Webcredible, part of Inviqa retweeted
17 stats that show why CX is so important: useful round-up from @Econsultancy invi.qa/2LOTqLm #CX #CustomerExperience
Webcredible, part of Inviqa retweeted
Very proud to say that @Inviqa has just signed up to the #MentalHealthAtWork commitment. We are already doing a lot of excellent work around #wellbeing - these standards provide some great guidance on how to be even better. mentalhealthatwork.org.uk/co…
Webcredible, part of Inviqa retweeted
Number of #CX executives predicted to grow by at least 25% in 2020, says Forrester. ‘As we finish out 2019, we see hiring at the executive level and one rung below continuing at a rapid pace’ invi.qa/2qJQCIa
Webcredible, part of Inviqa retweeted
Wonderful to see the new BSI site go live in 20+ languages – the culmination of global #UserResearch, a re-architecture, and redesign to reinforce BSI’s position as a global authority. Congrats to everyone involved! bsigroup.com/en-GB/
Webcredible, part of Inviqa retweeted
‘You don’t want to be in a place where your technical architecture restricts the customer experiences you can deliver’ invi.qa/2WRCz2a #Microservices #CX #RetailTech
Webcredible, part of Inviqa retweeted
'Bringing a specialist in reduces risks and helps cover-off more angles where certain things may have not been considered internally’: @paulnrogers on the value of #ecommerceconsulting
Webcredible, part of Inviqa retweeted
Enjoying some glorious winter sun this morning on our way to @dotdigital #dotlive! #London #CustomerExperience #DigitalMarketing
Webcredible, part of Inviqa retweeted
New UPS global highlights the UK’s low appetite for shipping costs and global appetite for slower and cheaper delivery options invi.qa/2DhuI1B #ShippingCosts
Webcredible, part of Inviqa retweeted
Quantitative and qualitative #UserResearch is key to getting an in-depth understanding of your audiences. Here’s how to prime your research for success invi.qa/2IFLsSn
Webcredible, part of Inviqa retweeted
‘We now have a plan for driving digital change across the organisation’. Discover how we’re helping local @age_uk groups to transform their services invi.qa/2LxbxGB #DigitalStrategy #DigitalRoadmapping
