We create apps with passion 💖 Silver Marketplace Partner ⭐️ A team of creative and technical people 🙌 specialized in #jira and #jiraservicemanagement
Joined November 2019
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If you're here for the first time, you may wonder what we do.
🚀 We create ITSM apps for Jira and Jira Service Management. We focus on a self-service approach and to increase the efficiency of the teams involved in various stages of the software development process.
Large-scale instances best practices 👀
💡Keep your large instances as simple as possible and guide customers properly through the customer portal.
Learn how to adapt the service desk portal to the Enterprise with our free whitepaper 🔗bit.ly/3z3G0r3
🛠️ Ready to Master Service Catalogs?
Webinar: Building an efficient service catalog with Jira service desk
🔗 streamyard.com/watch/7PhbtZK…
💡 Agenda Highlights:
✅ Asset & Request Type Management
✅ Multilevel Cascade Techniques
✅ Practical Tips for Real Implementation
Subcomponents in Jira: how to create them in a hierarchical way and still be able to filter issues and display them on the dashboard when reporting?
Read how it can be done 🫡
appsvio.com/blog/thats-magic…
📢 Free course: Adapt Jira Service Management for Enterprise
You have an opportunity to learn how to customize your service desk portal for the Enterprise. 🔗 streamyard.com/watch/GZ3EaKK…
⏰ Aug 28, 2024, 7:00 PM CEST / 1:00 PM EDT / 10:30 PM IST
Save your spot, and see you there!
It's tomorrow! 🚀🚀🚀
🔗streamyard.com/watch/GZ3EaKK…
We’re astonished to announce that Appsvio achieved Gold Marketplace Partner status 🏅
Congratulations to the entire company for being devoted and engaged in shaping @Atlassian solutions that are useful in the market. 🫶
What more can we say, it’s just golden ⭐️
Incident communication for Service Desk Agents whitepaper is out!
Those are ten free pages with strategies to communicate with customers through the whole incident life cycle 🔗 bit.ly/3M6IlUS
🚀 Overwhelmed by tickets and inquiries? Our latest article with Deiser has you covered! Learn how Jira Service Management can transform your service delivery with practical tips for agents at all levels. 📈
Read more: blog.deiser.com/en/jira-serv…
Appsvio | Atlassian Marketplace Partner retweeted
We are happy to share the results of our Marketing collaboration with @appsvio_team ✨!
📚 Read the blog post and find out how reliable Jira backup can maximize ITSM efficiency… & help to avoid oopsie moments!
appsvio.com/blog/how-to-maxi…
Appsvio | Atlassian Marketplace Partner retweeted
June 26 - SAVE THE DATE!🚀
Be sure to join @Atlassian, @appsvio_team and the #DeiserApps team for the comeback of the Co-Hosted Webinar series!!
This time we'll be sharing the secrets to enterprise service delivery to boost productivity & slash costs >> hubs.li/Q02zF0Tc0
How to improve communication on the customer-agent line to raise CSAT and change frustration into understanding?
Advanced incident communication means staying proactive throughout the request life cycle. Explore our strategy on @DevsamuraiCom blog🫡
devsamurai.com/en/advanced-i…
New ready-to-copy #Jira issue templates! 🔗bit.ly/4au4ohU
We have a new edition, this time for Business Teams 🎉
Inside:
🙋♀️ Human resources templates
👨🏻💻 Business analyst's templates
🖊️ Marketing templates
💸 Sales templates
Remember that you can start templating for 🆓 bit.ly/3KeqkUw
We are thrilled to announce that Appsvio has been selected as a finalist for the Atlassian Partner of the Year 2023 award in not just one but two categories:
🎉 Work Management App Solutions
🎉 ITSM App Solutions
Well done, Team 💖
appsvio.com/blog/appsvio-as-…
📣 Webinar for Atlassian users!
Use the tools you already have to prepare an extraordinary onboarding process that makes your new hires perform better.
RSVP now for free🙌 appsvio.clickmeeting.com/689…
👀 New employee onboarding issues templates. Feel free to copy it!
Struggling with onboarding?
Use#atlassian products. Ready-to-use workflows, strategies, and issue templates are inside! 👇
bit.ly/3PfIw23
JSM training! Save the date 📣
🚀Excited for Jira Service Management 101: A Beginner's Guide to Excellent Customer Support
📅 March 14
🕒 17:00 CET| 4pm GMT| 9am PDT| 12pm EDT
🔍 Learn key features with Kate Pawlak
Whether new to JSM or enhancing skills, this session is for you
🎯 RSVP: bit.ly/3vaUUtj
New ebook alert! 📣 bit.ly/3PfIw23
Use Atlassian tools to the onboarding process to make it as simple as possible.
Inside:
✅ tips, strategies, and workflows
✅ recommended solutions
✅ experts' insights
Grab your copy!
Ready-to-copy issue templates 👀👇
Grab your cheat sheet with issue templates for Jira Software projects 🚀
Feel free to copy them and use them in your workflow! bit.ly/42qepdP
Happy templating 🫶
Appsvio Team is hitting Vegas for Team 2024! 🚀 We're thrilled to be a sponsor again 😊
If you want to talk to us about Jira Service Management, ITSM, or Jira tips or see our apps in action – book a spot! 👉 calendly.com/appsvio/team-20…
@Atlassian #AtlassianTeam2024
