
Connector--Passionate re Content (All Forms), Consumer Marketing, Disruptive Tech,Wellness,Lax, Wine & Coffee @adobe @KelloggSchool @uvmvermont Opinions my own
NY Metro Area
Joined January 2009
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Andrew Malkin retweeted
I hopped on the mic with my friend @dkaplan46 to discuss the first three weeks of summer recruiting.
Focus was on:
•Maverik Showtime
•PT Summer Invitational
•Great VIII
•Best in Class
Discussed how wide open the race for No. 1-ranked ’27 is.
insidelacrosse.com/article/i…
Replying to @GEICO
@GEICO Jusr experienced terrible #customerservice from your team members today after being hung up on repeatedly all day yesterday. Also just got charged $307 to reissue insurance after being less than 30 days late with GEICO. This for my 90-year old parent. Unethical practice!
@GEICO_Service unable to resolve or offer any flexibility to lower their price. Told me to call their general #…Lame #customerservice I’m looking to take my biz to their competitors. #insurance #autoinsurance
Fired up to see Terp Fall Classic game schedule is finally out! @annapolishawks 2027 Steele Malkin #43 on Close D. Hope @Inside_Lacrosse is there @mattkinnear @dkaplan46
Excited for NAL Club #lax tourney in DE Nov 9-10. Hope @InsideLacrosse @dkaplan46 make it to see 27 talent. Go Hawks!
Replying to @AmericanAir
@AmericanAir #wheresmysuitcase On Day 5 for our lost bag #6001233166 we’ve spoken to multiple reps over past 5 days and emailed where’s my suitcase with no real update Can you please help? Where’s my suitcase also took a picture of the wrong bag and closed the case by mistake!
Day 6 @AmericanAir for lost bag #6001233166 We’ve escalated to central baggage resolution and spoken to 2 people there over past two days with no update and no active case Medical equipment in this bag so #urgent need Please help us!
@AmericanAir #unhappynewyears as #americanairlines #wheresmysuitcase continue to fail our #family Day 8 No real progress Case Manager with Central #baggage resolution off for 2 days Serious design flaw Medical item in our daughters bag We need someone to work our case EVERYDAY!
Really impressed with @Delta welcoming me back this week to #businesstravel for first time in 18 months Handwritten personal note while on plane plus I got exit row and landed early #customerexperience
Andrew Malkin retweeted
@ESPNPlusHelp @Roku #customerservicefail on providing me with a $5.99 credit on ESPN+ this month Calls and emails to ESPN no resolution and no phone for Roku resolution. How hard can this be? Don’t you want to keep new #subscribers ?
See you this Sunday #Chicago @AloftHotels !
Replying to @AloftHotels
@AloftHotels Excited to return to your fantastic property on @salesforce business trip tied to our Connections big event I’m sure you will make my #FathersDay2019 special upon check in!
Replying to @virginhotels
@virginhotels my wife are both coming into Chicago for biz trips (a first!) I’m with big @salesforce sales team. Can you make it special for our night on the road together? Thank you!
Join us this June 12-14 at CONNECTIONS in Chicago @salesforce #ecommerce #digitalmarketing #customerservice lnkd.in/dNZxwKC lnkd.in/d7kGk-C
Excited to try out @Kimpton Donovan tomorrow 4/3. Fave #hotel chain in US #WashingtonDC #karmarewards
#eCommerce #digitalmarketing and #customerservice all at one appealing @salesforce event June 12-14 in Chicago. Hope to see you there! lnkd.in/dZC93za
Replying to @united
@united we left our sons valued toy on flight 4568 from slc to Denver Can you help us get it home as he sleeps with it each night? #bigfavor #customerservice
@united purple toy with fish face Wish we had put a tag on it 😏 Had tight connection to LGA 596 thank you!!
Push harder think divergently and become a "Second-order thinker" fs.blog/2016/04/second-level… via @farnamstreet @oaktree #sales lnkd.in/egxwPG2 lnkd.in/ehQxzWp







