So sad for our field. For the world. We’ve lost another great one. They don’t make them quite like this anymore. #BrianIwata #BehaviorAnalysis #Behaviorbabe

We’re in line in #Orlando now. One #CustomerService agent told a woman to “get in line or get out” then she said “I don’t f#^$ing care” “Shut up or Ill knock you out”. Several customers observed this shocking behavior. #SpiritAirlines

Not too certain we share the same definition of “resolved”. 1:15 am EST at the #Orlando MCO airport. I’ve been in mine, 2 hours waiting to rebook my now canceled flight. #GhostingUs #SpiritAirline #GroundedFlights

Happening now in Orlando (and likely everywhere @SpiritAirlines flys). Except there’s a system failure today and so Spirit isn’t actually flying anywhere. I’ve been in line for the last 2 hours waiting for my now cancelled flight to be rebooked, heading that might not be possible