benn (@benn) header
benn (@benn) profile picture

Opinions are my own, apart from the ones I've stolen.

Joined November 2007
If you ran a small business like big business runs you wouldn’t have one. Went to pick up @Apple phone at given 15 minute slot. Large line, no estimated time to get device I paid for. Asked rep then how I can cancel “in the app”. Zero fucks given. I need out of this ecosystem.
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The audio is so bad @RogersCentre in Toronto that even an accomplished @edsheeran is pretty hard to make out. See artists live, just do it literally anywhere else folks.
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“My five year old granddaughter sits on her own all the time, so no.” - says the @AmericanAir gate agent here in ORD when asked if we can move our youngest to a seat next to one of us after getting rescheduled and reassigned due to weather. #CustomerServiceFail
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Losing the will to live here in Buffalo @shakeshack …. 28 minutes and counting. Most confusing as there was no line when we ordered.
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Heads up to frequent travelers, avoid routes where @AlaskaAir is the carrier if you book through a partner. They will downgrade your boarding post check in, they will take your money for a seat upgrade and they will not honor it. “System says no”. Disappointing.
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Hey @AmericanAir tried 4x to upgrade my flight with the “available upgrade”, each time payment taken then it errors. Gate agent equally baffled. I get it though, you really want me to get the message and spend my money with @united
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“Snakes am sneaky danger noodles.” Lol ChatGPT moment.
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Oh dear @British_Airways - just when I’m forgetting one bad experience, you pop up with another shocker. Demanding another $1000 a couple of hours before a flight is a new one. And a new low. This whole family is done with BA after the last two days. Suggestions?
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You have to lay a thousand tiny bets for even one to pay off. Lay many.
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When you excitedly fly @British_Airways First and the food is … bad. Really bad. Come on, no one serious is ok with the dry flavourless terrine you just served me. Bread couldn’t be split it was so hard. Regret every time I fly BA, my fault for trying again.
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Oh dear. Main course was worse. A small dry lump of “beef” that was just not something worth eating. This food is worse than I’ve had in economy years ago. The staff don’t seem surprised. Is anyone standing for this in first? Really?
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One of the most subdued first time winner's radio I've ever heard. Utterly horrible race management from McLaren once again, denying the Australian the pure and unbridled jubilation he should have felt.
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If you were Lando, would you give the place back?
36%Yes
64%Lol ofc not
6,385 votes • Final results
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Extremely disappointed with the racing spirit of @McLarenF1 in Hungary - this isn't racing, @LandoNorris pasted @OscarPiastri fair and square. Even with constant whining to slow down, and fake tire management messages on the radio every sector he couldn't close on Lando. Dumb.
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Such a shame I can't escape the shockingly unempathetic experience of last years cancellation when trying to enjoy this years @fosgoodwood - could have been so different on the day, now a year later and still zero effort to rebuild any trust with long term attendees. Sad.
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Hey @AmericanAir on my third attempt to get out of HSV due to your delays. Gate agent is being super kind to latecomers, now 35 mins late pushing. Pls have your DCA agents be so kind to me because I’m likely missing my connection and not getting home, again.
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Fellow nerds, I'm happy to say that I'll be GIVING AWAY this rather pretty MSI Stealth GS66 laptop!!! To enter you'll need to retweet this + follow myself and @MSI__UK Winner will be announced live on stream this Wednesday, so make sure to drop by :) #ad
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Crushed by the cancellation of @fosgoodwood yesterday. Doubly so when waking up to THE SAME WEATHER this morning. Flew in from the US after last going 15 years ago. Not exactly the memories I was hoping to create. #GoodwoodFoS
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I love(d) @Sonos - but an errant update by a family member has reminded me of the S1 S2 BS (and rendered most of the system unusable until I reset every single device). I’m done, time to run cables and find an alternative. If you pitch your stall on usability, tread carefully.