#comcast training manual - Rule 1 - If you don't know the answer put customer on hold and hang up after 10 mins.

.com, .net and now .whatever - This will be cool - goo.gl/4n2Ha

RT @kayako KayakoMobile for V4: Coming soon to pretty much every phone near you http://bit.ly/bzxsk7

Finally iOS4.1 got the 3G phone running again

ded181 is back online

Roy is on his way to QTS for ded181

APCd ded181

RT: @eapps: exclusive offer 4 #ipc09 til 11/20 by #PHP leader http://cli.gs/g5g348. 1 mon free Std Plus or Max VPS host. Coupon code IPC09

RT @eapps: is top #ROR host. #Rubyconf try 1 month free on Std Plus or Max plan till 11/23. Use code RC09. Check out http://cli.gs/GevTVB

cinu

Google apps is down..:(

Didn't reboot hw088....it was heavily loaded...Load dropping now...

Roy Heading to cage for hw088

Roy heading to cage - Will be rebooting backup07 shortly....Disregard alerts...

half of the VEs (39) restored to hw049

Premier008 restore started to hw049

Load dropping now....on hw080

Roy heading to cage for hw080

Venelin rebooting hw093

Rebooted hw097...VEs coming back online...