One factor that always determines the business’ success long term is its ability to take care of the customer. REALLY taking care of the customer
UK
Joined March 2019
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customercarerules retweeted
Customers who feel valued, understood and listened to, will reward you with continued patronage
Read that again
What's stopping you?
customercarerules retweeted
Change
It's ever present and in all aspects of our lives, both personally and in our business lives.
How often do you pause ⏸️ and reflect?
In your business life, whether you're an employee or business owner/exec, these changes can affect your plans,…lnkd.in/e_KfSYZ5
customercarerules retweeted
Great article from the incomparable Mr @PaulGibbs8 from Flexible Group, talking about the need for #change to adapt quickly to the #Workplace needs post-covid lnkd.in/e_xeJF9b
customercarerules retweeted
We're excited to announce that our new Reflector Receiver for Android OEM software received Best of Show at #InfoComm21! 🎉 Check out our latest blog post for complete details: sqrls.co/3EBgV3G
customercarerules retweeted
I'm attending WORKTECH21 LONDON. Would you like to attend? linkedin.com/events/worktech…
customercarerules retweeted
Completely underwhelming response and your concern is noted NOT!!! 😳😳 @Uber
@Uber_Support #ServiceFail #DontCare xitter.gq/grahambunting/status/1…
Hey @Uber @Uber_Support , that's two rides booked and accepted and CANCELLED just before I arrive at my collection point. Shocking behaviour and imagine if I was a vulnerable person on my own, this could be really concerning. Not cool at all and a complete service #fail
customercarerules retweeted
It looks like the future of work is definitely 100% remote from here on.
Except for when in the office
customercarerules retweeted
I just love some of these brilliant ideas - especially the solar charger/seat
40+ Smart Designs That Will Put Any City On The Map - Traveler Door buff.ly/3v46LFc
Too often we are left feeling like an inconvenience as a customer, rather than their purpose instagram.com/p/CFHaM98F_dN/…
How is your #Digitaltransformation journey progressing?
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customercarerules retweeted
I reckon, it's only those of a certain vintage will know this, but there's something particular about this phone - any ideas what I'm talking about? lnkd.in/d38Z_ba
For anyone engaging with customers regularly, this tickled me - Not to be taken seriously, but a light-hearted take on handling the interaction (definitely not a recommendation)😉🤣🤣 instagram.com/p/COSzekfF7_3/…
customercarerules retweeted
Contact Centres - YOU ARE THE WEAKEST LINK, GOODBYE grahambunting.com/2021/04/09… via @grahambunting
customercarerules retweeted
Is this the holy grail of customer intimacy?
Great article from @annettefranz! Participative Relationships: Co-Create the Experience with Customers. It's all about working with your customers through, 1. feedback and customer data, 2. persona building, and 3. journey mapping. bit.ly/39XoAwR via @customerthink #CX
customercarerules retweeted
Avoidable #CX fails- just add #Koopidai - Deployable in a matter of hours and extensible across all digital channels including #WhatsApp etc, lnkd.in/eAn6Raf