Decatur Utilities provides electricity, natural gas, water and wastewater services in the greater Decatur, Alabama area to over 30,000 customers.

Decatur, Alabama
Joined July 2011
NOW is the time to get your heat pump serviced before frigid winter temps arrive. Remember, DU offers TVA EnergyRight financing and rebates for heat pumps and weatherization. More info at decaturutilities.com/energy-…. #tvaenergyright
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Crews from DU and Joshua Jackson Painting, an authorized DU contractor, have begun painting streetlight poles along the Gordon Dr. overpass. This work will continue throughout the weekend from 8 a.m. to 4 p.m daily. Outside lanes will be closed as crews work along each side.
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With SmartHub, DU's online account portal, you can access daily usage info on your mobile device. It's a great way to monitor usage, identify abnormal usage and manage your overall usage. Plus there are a TON of other features! Download SmartHub from Google Play or the App Store.
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DU has kicked off its United Way of Morgan Co campaign. We've had Julie Murphy with FACES and Brad Romine and Dylan from CDD-NCA come speak to our Oct employee safety meetings to share. Does your company run a campaign? If not reach out to UWMC to learn how you can start!
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Paul Hughes and Minor Lamar from DU's Electric Ops team recently gave DCS elementary school principals a preview of our Safety in a Flash electrical safety program for fourth-graders. We also have a natural gas module as well. It's called Safety in a Sniff. #duservicewithpurpose
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Du and Joshua Jackson Painting, an authorized DU contractor, have begun painting streetlight poles along the Gordon Dr. overpass. This work is expected to continue throughout the weekend from 8 a.m. to 4 p.m daily. Outside lanes will be closed as crews work along each side.
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DU will be performing utility work on Indian Hills Rd SE, from Red Bank Rd SE to Burningtree Valley Dr SE, on 10/21 from 8a-4p. Southbound traffic on Indian Hills Rd SE will be closed near 4810 Indian Hills Rd, with traffic being alternated via flaggers. Approach with caution.
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DU will be performing utility work on Danville Rd near the Milkweed Pvt Dr intersection on 10/21 from 8a-4p. Southbound traffic on Danville Road will be closed for a short section to the north of Milkweed Pvt Drive, with traffic alternated by flaggers. Approach with caution.
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All remote payment systems are back online. Thank you for your patience during this technical issue.
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DU is experiencing an issue with our remote payment options. Payments via phone (IVR), website (PayNow) and SmartHub app are unavailable. We do not have an ETA on when our service provider will be able to fix the issue. This post will be updated as more info becomes available.
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The DU Community Crew continues Cancer Awareness Month. Through sales of our "Many Colors. One Fight" t-shirt and "Dress Down for Oct", the Crew has raised about $500 to go toward purchasing additional warming blankets for local cancer treatment centers. #duservicewithpurpose
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Large-scale outages don't occur often, but we want you to be prepared and know how to keep tabs on the scope of the outage and restoration efforts. Visit decaturutilities.com/outages… for more info.
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Lows in the 40s are forecast for Sun! Time to crank up that heating system. Convert your appliances to natural gas and take advantage of DU's rebate program. Find info on rebates and local gas contractors at decaturutilities.com/gas-reb…. Just scroll down to the bottom of the page.
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DU's Budget Billing program helps you seasonal billing spikes by taking the past 12 months' billing data and leveling out your monthly payment. You must have been on the DU system for 12 months and have bank draft setup. Visit decaturutilities.com/billing… for more info.
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DU and TVA are now offering the EnergyRight Smart Thermostat Program to DU customers. Under this program, customers receive $65 for signing up and an additional $65 annual rebate for participating in the program. More information at decaturutilities.com/tva-ene…
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Whenever you see traffic control like barrels, cones, signs, message boards, etc. , that is your alert to an upcoming work zone where crews and heavy equipment are present. We ask that you slow down and pay close attention as you pass through the work zone. #duservicewithpurpose
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Are "water and sewer line insurance" policies legit? Possibly, but they are in no way affiliated with DU! Do your due diligence to determine if you should spend your money on these types of insurance polices.
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We are looking for Underground Utility Techs starting at $24/hr! Visit jobs.decaturutilities.com You'll find a complete job description and application link there. Other openings are available as well. See graphic. #duservicewithpurpose
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Reminder of this active work zone. DU will be performing utility work on Holly St NE near the 6th Ave NE intersection, from 10/9 - 10/21. Holly St NE will be closed to thru traffic during this time. Please approach with extreme caution and at reduced speed.
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Today, we want you to know at every employee at DU considers themselves to be a part of "customer service." From someone like Ops Manager Gary Borden who is celebrating 45 years with DU this month - to our newest hire, we ALL strive to provide you with the best possible service!
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