Dhruv Agrawal

General purpose AI can write emails and draft presentations but can it run a supply chain? That was the question our co-founder and CEO, @SohamChokshi, sat down to answer with Shruti Mishra on @CNBCTV18News's Startup Street, talking about Shipsy Brain, the logistics intelligence layer behind our AI agents. Most general-purpose AI models are trained on the public internet but does not contain enough context to actually create value for dynamic industries such as Logistics. Shipsy Brain is trained on 5+ billion shipments and 50+ billion operational events from real logistics operations. It powers agents for document validation, address intelligence, anomaly detection, routing and settlement management. As Soham put it, this kind of scale gives the model an edge on the three things that matter most: accuracy, speed, and cost. To know more about its capabilities and what it means for the industry, watch the full conversation👇 #LogisticsAI #Enterprise #ShipsyBrain #AI

Shipsy has been acknowledged in the 2026 Gartner® Market Guide for Multicarrier Parcel Management Solutions. @Gartner_inc forecasts global parcel delivery volumes to rise by over 33% by 2031. As that volume grows, carrier complexity grows with it: more networks, more rate structures, more points in the flow where a wrong decision shows up as a missed delivery or an undeliverable parcel. Shipsy built MCPMS, a Multi-Carrier Management solution for this: a cloud-native platform that orchestrates parcel shipping across 3PLs, couriers, and carriers, with 240+ parcel, LTL, and same-day carriers pre-onboarded. At the core of MCPMS is an AI carrier allocation engine that scores every carrier on cost, SLA, and predicted performance, assigning the right one before a label prints. Real-time tracking updates go to customers as shipments move, a Communication Agent handles where-is-my-order queries before they reach the support team, and an AI-native address checker continuously validates, corrects, and updates address and master data across the network. This is the principle Shipsy builds on. A unified AI-native core detects the exception, decides the fix within set guardrails, and executes it, while humans handle calls that require judgment. That core is AgentFleet, Shipsy's AI workforce: AI co-workers organized around the roles operations teams run every day. To the operators running MCPMS in production across retail, e-commerce, and 3PL in Asia, the Middle East, and Europe, thank you. The full Gartner Market Guide is linked here : gartner.com/reprints/llama-l… #Logistics #GartnerMarketGuide #MulticarrierParcel Disclaimer: Gartner, Market Guide for Multicarrier Parcel Management Solutions, Simon Tunstall, Brock Johns, Oscar Sanchez Duran, 15 June 2026 Gartner is a trademark of @Gartner_inc and/or its affiliates. Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose.

Shipsy has crossed $25M in ARR, more than doubling in twelve months. A milestone earned by our teams and the customers who trusted us with their operations. The number that tells the fuller story is 158% net revenue retention across enterprise accounts. Existing customers expanding, not just new logos. That happens when production outcomes hold and logistics teams find more problems worth solving on the same platform. These are some of the world's most complex supply chains. In production deployments across Europe, the UK, the Middle East, Australia, the Americas, and India, the pattern is consistent: systems that close exceptions outperform systems that only surface them. The ops teams that have made the shift are not going back. What this milestone signals is where enterprise logistics investment is heading next — away from visibility platforms and toward systems that act. @EconomicTimes and @YourStoryCo explore the bigger story behind the number. Check it out below : economictimes.indiatimes.com… yourstory.com/2026/05/logist… @SohamChokshi @dhr00v #Logistics #AINative #SupplyChain

Benedikt Fischer and Janne Schilling from @Heineken joined us at @Gartner_inc Symposium 2025 to share how they are collaborating with Shipsy to solve for end-to-end visibility across both primary and secondary logistics. This year visit our booth to know what the outcomes are, how we have helped teams sitting in Brazil get real-time visibility of over 200,000 trips. Come see AI co-workers take real actions at Booth #521 from May 18-20. #GartnerSymposium2026 #AgentFleet

Not once. Not twice. But recognised by @Gartner_inc for three years in a row! 🎉 Access the full report here : shipsy.ai/gartner-magic-quad… #GartnerMagicQuadrant #AILogistics

To capitalize on rapidly growing online grocery market, #brands must find the right tangent between #delivery #speed & quality of #freshproduce. This post explores how #technology address this emerging concern. #Retail #Hyperlocaldelivery #quickcommerce shipsy.io/blogs/quality-in-f…