David Singleton

┳┻| ┻┳| ┳┻| ┻┳| ┳┻| ┻┳| ┳┻| ┻┳| ┳┻| ┻┳| ┳┻| ┻┳| ┳┻| ┻┳| ┳┻| ┻┳| ┳┻| ┻┳| ┳┻| ┻┳| ┳┻| ┻┳| ┳┻| ┻┳| ┳┻| ┻┳| ┳┻| ┻┳| ┳┻| ┻┳| ┳┻| ┻┳| ┳┻| ┻┳| ┳┻| ┻┳| ┳┻| _ ┻┳| •.•) more bugs more birds ┳┻|⊂ﾉ ┻┳|

I work on the Messenger team at Intercom 👋 It sounds like you want to integrate a live Messenger - is that for testing a specificfix or as a permanent example? And to double check, you need the full open Messenger experience, not just the launcher, right?

Can’t believe that I’ve been at been at @intercom for one year already. Or that they make cards to celebrate your anniversary. A little cheesy? Sure. Do I love it? 100%

Sorry it didn’t work for you - definitely keen to hear the technical feedback 👍

Definitely not my intent! I was trying to find a term to contrast to 'Document-y', in terms of visual design conventions. Documents tend to be something sparse pass through, with Apps being something denser you spend a lot more time in, thats my experience of PWAs at least 👍

Hopefully the snippet I shared did the trick for your demo and we can work out a better long term solution for your use case 🙂

Some folks with very App-y mobile web use of Intercom go all in on a custom launcher (intercom.com/help/en/article…), which is powerful but you lose some of the benefits of the default launcher. I think we're missing an option in the middle, like you described

I'm totally with you as an advocate of PWAs, and it is really annoying in that case. There's a challenge where different customers have different expectations of how positioning on mobile web should work - and some folks will be relying on the current behaviour unfortunately.

We've not had a lot of demand for additional launcher customisation settings but i'd love to hear more about your use cases - Drop me a line [email protected]? I've got a few ideas in mind that might be better than more settings 🙌

Hey Michael 👋 I work on the Messenger and have a quick fix - can you give this snippet of CSS a go and let me know? gist.github.com/dsingleton/2… You'll need to tweak the positioning values to your needs and include your MQ breakpoint (if you don't want it to affect desktop too)

You too! Incredible work all round

I joined @intercom about 8 months ago and for the last 5 months we’ve been building a truly next-gen messenger. Been a pleasure to join, lead, and see the teams work on this over that time. Loads more I could write about that, and I hope to, but not been big on Twitter

Launched a thing!

@type__error Happy to chat! I've always done full-stack, with a focus on web, though as i've become more senior i've found myself doing more backend (which I've seen happen a lot) I'd also recommend chatting to @vernacchia, who works in a Senior Staff Eng role along side me.

Log in to reply to a DM. First time on Twitter in a month. Idly checked my notifications while i'm here. 95% of them are on the hot-dog/sandwich Log out of Twitter forever.

Please. Let's not pretend that a sandwich requires lettuce and tomato

Change my mind. The number of people who agreed with me increased by 50% by the end of the session.

"A hotdog is a sandwich. Change my mind" My finest work, inflicted on my colleagues in a @DeliverooEng un-conference session.

👌 we should have a couple of days there at the end

no more jobs! ...until October. Going to spend a couple of weeks driving around the Scottish highlands and entirely ignoring the internet.

Hah - I prime now’d one last night and I’m already struggling with that. Constantly trying to push buttons that aren’t theer