Information design expert, plain language advocate, researcher of writing and design, speaker, author of Dynamics in Document Design. Lover of Carolina Wrens.

Pittsburgh, Pennnsylvania
Joined January 2009
Information Design Unbound is here! Sheila Pontis & I are proud to share our insights into design for understanding. We hope it helps beginners develop the sensemaking mindset to clarify all kinds of challenges. infodesignunbound.com/ #infodesign #informationdesign
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If organizations invest in a #PlainLanguage program upfront, they can avoid the cost of bad writing and improve their bottom line outcomes. Communications consultant Kate Goggin explains more in our latest blog post: bit.ly/3Mgq73E
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🏆And the winner is… On Thursday, June 22, at 1:30 p.m. EDT, we will host our 2023 ClearMark Awards ceremony recognizing plain language communications. Discover this year's finalists and register to attend our virtual ceremony: bit.ly/43pfPEU
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We're delighted to announce the #PLAIN2023 conference will be in Argentina on 27 - 29 September with the @LClaro_UBA The in-person conference builds on the OBS's success in consolidating plain language knowledge from various fields into better communication policies.
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Kimble Center for Legal Drafting @WMUcooleylaw announces its board of international advisers. Thank you Karen Schriver @firstwren, @GinnyRedish, Anne-Marie Chisnall @annieme2, Caroline Jarrett @cjforms, @ Helen Xanthaki @LondonU, and others. legalnews.com/detroit/148811…
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The current NYC subway map is one of the most consulted in human history. In 1979 Michael Hertz, helped design it. He died last week at 87. dogroup.co/2vatTaG
Karen Schriver retweeted
Luminaries of #techcomm @GinnyRedish @firstwren @saulcarliner taking final Q+A at the #stc19 Closing Plenary
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Karen Schriver retweeted
Helvetica Now updates each of Helvetica's 40,000 characters to reflect the demands of the 21st century. It’s designed to be more legible in miniature and hold its own in large-scale applications like gigantic billboards. wired.trib.al/aPtLf05
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Karen Schriver retweeted
Natalia Matveeva, Michelle Moosally, and Russell Willerton @DRWillerton are the recipients of the Technical and Scientific Communication Award for Best Original Collection of Essays for their edited collection, Special Issue on Plain Language. #4C19
Karen Schriver retweeted
The @stc_org 2019 Summit education schedule is available! 88 sessions, 12 workshops, plus Opening Keynote @morville, Honors Event speaker @gabbypascuzzi, & Closing Plenary speakers @firstwren, @saulcarliner, @GinnyRedish! #stc2019 #techcomm summit.stc.org/schedule/
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bbc.com/news/business-445999… Nice article, but we should be critical of ''plain English summaries'' as a solution - not good enough. Whole contract must be in #plainlanguage
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Let's promote this while hashtag #legaldesign is still hot: CfP for the "Legal Design as Academic Discipline: Foundations, Methodology, Applications" workshop, 12 December, Groningen, part of #JURIX2018 gdprbydesign.cirsfid.unibo.i… Ping @aperrykessaris @DohertyLawTeach @LIICornell
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Karen Schriver retweeted
In a few weeks, the lights on the Rachel Carson Bridge in #Pittsburgh will be coming down as they begin repairs to the bridge. This is one of my favorite images of them, as they seemed to radiate in the middle of a crazy snow storm; they were a beautiful addition to the skyline!
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Karen Schriver retweeted
"Forms design and the history of forms":bit.ly/2ocw7zs <wonderful seminar by Professor Michael Twyman, mostly about 17th century forms <keep listening for commentary on 1980s and modern forms at the end (via @abuxp)
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Karen Schriver retweeted
You meet a lot of Mr Mouthfuls in the corporate world, but what happens when he tries to talk to kids? Find out in this fantastic new book by @ProfJoeKimble. #plainlanguage mrmouthful.com/the-book/
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Alexa can make restaurant reservations, sure, but if you asked it to book you a table for two at 6 p.m. at the Mayo Clinic, it would try. So what do we really mean when we say "artificial intelligence"? trib.al/K76W1sA
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Tech Comm: Useful podcast—Karen Schriver (2017 winner of Joenk Award for best paper in IEEE Transactions on Prof Comm for “Plain Language in the United States Gains Momentum: 1940–2015”) discusses info design and plain language. sites.ieee.org/pcs/podcast-k… @firstwren
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Karen Schriver retweeted
"Research tells us that most readability formulas are outdated methods for assessing text quality. Usability testing is the best benchmark for assessing text quality and plain language." says Karen Schriver @firstwren #PlainLanguage
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Applying behavioral insights with D.C. residents and @TheLab_DC to improve gov forms at #formapalooza #BehavioralEconomics – at Washington, DC
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In a time of confusion, we all must stand up for understanding. michaelbabwahsingh.com/2017/… #infodesign #UX #dataviz #ddj #infoarchitecture #IxD
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