GetHuman (@gethumancom) header
GetHuman (@gethumancom) profile picture

We wrangle the long waits and phone mazes so you don't have to and give you the answers to thousands of common customer service problems at companies you use.

Boston, MA
Joined December 2011
Photo by GetHuman (@gethumancom)Photo by GetHuman (@gethumancom)Photo by GetHuman (@gethumancom)Photo by GetHuman (@gethumancom)Photo by GetHuman (@gethumancom)Photo by GetHuman (@gethumancom)Photo by GetHuman (@gethumancom)Photo by GetHuman (@gethumancom)Photo by GetHuman (@gethumancom)Photo by GetHuman (@gethumancom)
It's so enjoyable calling @Costco and getting a rep right away that can help. Companies that focus on customer retention through good customer service are always going to get rewarded by customers. It seems simple yet so many get it wrong consistently.
1
72
GetHuman retweeted
Credit Card dispute denied? You're not alone. It's happening to more consumers and while it seems like there's no one to turn to, federal law does give you powerful rights. wcvb.com/article/credit-card…
8
26
10,209
GetHuman retweeted
props to this Amex cardholder who grilled American Express AI customer support chatbot (that said it was human) until it cracked and went full AI chatbot
139
673
69
18,982
1,974,645
It's so refreshing calling @AppleSupport. Not only does someone pick right up when you call, they are always so friendly and capable. A+ customer service!
1
188
Now that the tax deadline has come and gone, we can get back to focusing on what really matters...vacation! April Break is here for many of you, so keep these travel tips handy. trib.al/THP3Y4X
134
Today's the day! Taxes are due! Everyone and their brother is rushing to get their taxes filed and hold times are crazy with last minute questions. Do this instead. trib.al/UCFj7dI
81
Time is running out for filing your taxes. Don't waste time waiting on hold, or possibly missing that IRS callback. Use GetHuman instead! trib.al/8Z5AM8X
65
Only a couple of days left to file those taxes. Don't get stuck waiting for someone to pick up to get your tax questions answered. Use GetHuman to save yourself the time and headache. trib.al/ijixRb8
46
It's getting down to crunch time for filing your taxes. Every minute counts so don't get caught waiting on hold to speak to the IRS. Use this hack instead. trib.al/GBX4cIl
32
We recently had to help a user who's Facebook business account was permanently deleted. When you get stuck, or if you need some help, let us know and we'll have the research team tackle it. trib.al/RAe9oTf
70
We realize not everyone has time to look up the answers on our site. Check our YouTube shorts for the fast answers to some of our most possible customer service questions. trib.al/Zc0zTlf
33
Unpopular opinion: If a company makes it hard to cancel, they know their product sucks. Use our bot to cancel any unwanted subscriptions. Don't see your company? Let us know and we'll have it set up for you in an hour. trib.al/MIhunoE
49
Delta's automated system just hung up on someone after a 3-hour wait. This is designed cruelty. Did you know you can schedule a callback for a time that works for you and skip the hold? trib.al/ZXSz8dZ Drop your worst company in the comments.
62
We try to make travel issues less painful. Subscribe to our channel for more helpful travel tips! trib.al/yeQ71y4
2
26
You've been on hold for 47 minutes. The company has a secret direct line that bypasses the queue. Should this be illegal?
0%Yes
100%No
1 votes • Final results
1
35
We find these numbers so you don't have to. That's it. That's what we do. Follow for the shortcuts they don't want you to know.
24