Father of 2 very active young ladies and husband to 1 smoking hot wife!! Emergency RN at 2 community hospitals. #GoGamecocks #DalTigersWH #LadySensU18AA #NKB
Carleton Place
Joined June 2011
- Tweets3.9K
- Following921
- Followers308
- Likes7.2K
Seeing how it’s #GroundhogDay I’ll ask this again and again. Anyone @porterairlines seen my daughters hockey gear? Missing since Dec16th. Basically radio silence from the company. How about you check thru all the #lostluggage @PorterFail
1
417
So….still no hockey bag!!! Told by someone who really knows ? that we probably won’t hear anything else for at least another 4 weeks. @porterairlines Anger is so high I had to take a break @PorterFail
1
301
Quick update. Still no hockey bag @porterairlines lost it Dec16th. Again just told to be patient as they will look at the claim “When we get to it!” Huh. Really. Great answer. I didn’t lose the bag. @porterairlines did. @CBCNews @PorterFail @CTVNews
1
357
Oh. Sorry. I was waiting (patiently)hoping for @porterairlines to get back too me. Update:Nothing. No communication. No answers. “Just wait “.
1
218
@porterairlines So,just keeping waiting as they “search” for my daughters lost luggage.. where could it be? #YHZ #YYZ #YOW I guess? I guess it could’ve been stolen. I do know that “we” didn’t lose it. Customer service is terrible. I will not be quiet or give up. @PorterFail
2
2
301
@CTVNews @ctvottawa @CTVAtlantic @CBCNews @CBCOttawa @CPlaceNews It’s an incredible story about the perils of checking a bag with @porterairlines
1
166
@CBCNews @ctvottawa @CTVNews I’d love to tell the story of my daughter’s lost hockey equipment while flying from #Halifax #YHZ to #Ottawa #YOW with @porterairlines It’s unbelievable. Terrible customer service @PorterFail
4
1
294
Please. Someone listen. It’s incredible. There is no ownership from the airline. They lost the equipment but all I’m told is to “check an app” and “Be Patient!” Really. The flight was Dec 16th. @porterairlines
1
1
182
Meet Arlo our #CatahoulaLeopardDog He’s #HearingImpaired We’ll figure it out. – at Mississippi Mills, Ontario
3
6
Legitimate question. How do you actually speak to someone @porterairlines that can truly answer your question without a script and do the right thing & compensate us #ASAP @PorterFail
1
240
Day 16. Still no hockey gear and no word from @porterairlines. Not shocking. Keep “checking the world tracker” Ironically the 2nd bag that was delayed and returned to my kid still is listed on the trusted “world tracker” as delayed and “they are searching” @PorterFail
1
205
So...tonight my wife drove back to #YOW.. Although they didn't find the bag(s) some headway was made @porterairlines Employee Craig showed compassion,empathy and genuinely appeared to care. He was confident that todays lost bag was on a later plane to #YHZ. #ThanksCraig
1
2
488
Update. She’s has received a call that one of her bags is in Halifax #YHZ. We are assuming it’s the bag for this keg of the journey. The “World Tracker” doesn’t indicate anything but this is the most optimistic we’ve been. #FingersCrossed
1
172
So… quick recap.. Lost her hockey gear on the way home for Xmas. No help or answers from @porterairlines Today they lose the new gear and all her Xmas presents on the way back to #Halifax No responsibility. Oh. Today’s her #Birthday @PorterFail #BeBetter
@porterairlines Real shocker!!! @EmmersonGormley gets to #Halifax and guess what!!! Her checked bag doesn’t make it. New #Skates #ShoulderPads all of her Xmas presents. Wow. Great service &confidence @PorterFail
1
1
466
I have no faith. Keep feeding me a line. Terrible customer service. As a company do better. It’s actually probably easier in the long run than the current system. Think of your future as a company. I’m pissed. @porterairlines @PorterFail
@porterairlines so as @EmmersonGormley returns to @DalTigers without her hockey gear, How do I feel about the level of service,respect and honesty from this company. Hmm. I struggle. It’s bad. Really bad. #passthebuck #moretocome @PorterFail Owe your Errors.
1
381
So…another day. More of the same BS. Went to #YOW. #FlyPorter there told me to call #FlyPorter. Huh. Weird. Solid service. “Just wait,we are looking for the #HockeyBag” #IDoubtIt @PorterFail
3
338
I’m beyond pissed off and annoyed. They say they are “looking”. I call bullshit. They don’t care. Well I do. And I won’t stop until they make it right. They just keep going with the run around. It’s Horseshit
@porterairlines @PorterFail So…. It’s XMas. Still no #hockeygear and nothing but just wait. It’s been 8 days. Horrible service. #BeBetter #Wrong I’m not impressed.
244
@porterairlines could really use someone from your lost baggage dep to reach out to me and my daughter. Yes we've followed the appropriate channels and filed the lost baggage information.. However.. being told to "just wait!!" is not really an answer.. It's a full hockey bag!!
1
1
193
