Citizens Advice Halton

Buying stolen goods without knowing isn't your fault, but keeping or returning the item yourself can be illegal. Hand it over to the police to get a crime reference number, which you can then use to claim a full refund from the seller. Read more ⤵️ bit.ly/4yQ6y7R

🚂 Train cancellations and delays can interrupt your plans, but you have rights when travel goes wrong. You can get a full refund if a cancelled train stops you traveling, or partial compensation for arriving late. Learn more about your rights ⤵️ bit.ly/4pDNiX5

Dealing with a difficult neighbour can be stressful, but there are clear steps you can take. You can try speaking to them directly, using a mediation service, or escalating the issue to the council or police. Read more about resolving disputes here ⤵️ bit.ly/4qWRn91

🧑‍⚖️ You can represent yourself in court or at a tribunal if you don't have a solicitor or barrister. However, it's always best to check if you qualify for free or affordable legal help first. Read more about preparing for court here ⤵️ bit.ly/47QBsls

🏠 Many landlords ask for a guarantor before you can start renting a home. A guarantor agrees to pay your rent if you don’t, and your landlord can take legal action if neither of you pays. Learn more about how guarantors work here ⤵️ bit.ly/4jA7skT

When a relationship ends, courts can transfer property to support a child. You’ll usually need to try mediation and get legal advice before making an application. Read more about the process here ⤵️ bit.ly/4Bk5R99

Has your bank account been frozen after being declared bankrupt? Your account may be locked immediately, but you still have options to access a bank account and manage your money during bankruptcy. Find out more on our website ⤵️ bit.ly/4iwtST8

Got a parking ticket in the post when someone else was driving your car? You might be able to appeal if you weren’t responsible for the vehicle, but it depends on the type of ticket you received. Read more about your options here ⤵️ bit.ly/3TM3gnO

There’s lots to think about when moving home. From packing, to bills… and that’s all before you’ve even thought about buying some houseplants! Check out our top tips for moving home ⤵️ bit.ly/3VYb9qT

💻 Want to adjust your hours, work from home, or change your working pattern? You may have the legal right to make a statutory flexible working request to your employer. Find out how to make a request and what your rights are ⤵️ bit.ly/4rqvUpW

🐣 Expecting a baby and wondering about your rights at work? Every employee is entitled to up to a year of maternity leave, regardless of your pay, hours or how long you've worked there. Read more about your entitlements and how to take leave ⤵️ bit.ly/4xxGmOJ

Are you trying to agree on child arrangements after a relationship has ended? An informal agreement usually works best, but you have options if you can’t agree or need extra support. Read more about this here ⤵️ bit.ly/4ymNQVe

Are you facing eviction from a private landlord? Your landlord must follow strict legal steps for a notice to be valid. You might also be eligible for extra financial support or emergency housing help. Find out what you can do next ⤵️ bit.ly/3LiBUB4

If an item you've bought is faulty, you may be entitled to a refund, repair or replacement, regardless of whether you bought it new or secondhand. Read more about options that may be available to you here ⤵️ bit.ly/4m9yiia

Funerals can be arranged by family members, close friends or local authorities. Support and guidance are available through funeral directors, who can help you explore various funeral options. More information on funeral arrangements ⤵️ bit.ly/4xXVpRT

Separating from a partner can severely impact your finances, particularly if you relied on their income. If your marriage or civil partnership ends, you can claim spousal maintenance immediately upon separation. Learn more here ⤵️ bit.ly/4y6SJSe

Remote court and tribunal hearings take place over phone or by video call. You’ll need to prepare for these in advance, and approach them with the same formality and respect as an in person proceeding. Find out more about remote hearing procedures ⤵️ bit.ly/4AWfN8T

Do you have a health condition or disability which affects your mobility? A Blue Badge lets you park closer to where you need to be. You may get one automatically through certain benefits, or apply for a fee of up to £10. Read more here ⤵️ bit.ly/4yDSSh6

Some NHS services are free, but you may have to pay for others. If you’re on a low income, you could get help with healthcare costs. You can also get advice on treatments from the NHS or independent support organisations. Read more about options here ⤵️ bit.ly/4AE3Zrs

🍎 Food banks are community organisations that support people who are struggling to afford food. Check how to get a referral, what support is available and how to access extra cost-of-living help ⤵️ bit.ly/4dcdJxO