Delivery agent for emerging technologies and new products, foodie, dog-lover, @oracle
Silicon Valley
Joined May 2008
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Great to see Oracle recognized by @FastCompany as one of the Best Workplaces for Innovators! bit.ly/3AIOChR
ICYMI: #OracleCXSummit is now available on demand. Learn how today’s marketers use #personalization to drive growth, loyalty, and engagement. Watch here: bit.ly/3lufe1I
How should brands think about solving big data challenges? By using a data-first approach. @AbbasMakhdum @OracleCX shares how to shift from a customer journey-centric view to a data-first approach, where the customer is truly the focus. bit.ly/2TqXM2j
Join @Oracle CMO @akelman and others as they share industry-leading insights at the 2021 @ANAmarketers Masters of #B2B Marketing Conference July 21-23. Learn more about #ANAB2B here: bit.ly/3j3o9G1
Holly Simmons retweeted
These partners tell a very different story for where @OracleCX is looking to empower cross functional CX teams to deliver experiences tied into everything from social, content, collaboration to budgeting. Again...This is NOT the old Oracle. #OracleLive @rtarkoff
Great to see John Donahoe selected as @forbes "America's Most Innovative Leaders" forbes.com/lists/innovative-…
The amazing @Hyken on stage at #CCWVegas19. Satisfaction is a number. Loyalty is an emotion.
Michelle Williams will be the Celebrity Keynote Headliner for CCW Austin, Sept 16-19 in Austin, TX. View the agenda: bit.ly/2QSt3FD
Friday 6/7, is the last day to Buy 1 Pass and Get 2 Free! Register now: bit.ly/2WOqbyZ and I hope to see you at #CCWAustin19!
Awesome turnout at our Proactive Service interactive workshop at #ccwvegas19 @servicenow #custserv
Self-service, knowledge management, and chabots are the hot topics today! #CCWVegas19 @servicenow #custserv
You can turn your raging customers into raving fans with proactive service that solves problems from request to resolution with @servicenow #custserv @Forbes @ForbesME
forbesmiddleeast.com/how-to-…
Learn how to turn raging customers into raving fans with @servicenow #custserv at #customercontactweek #ccwvegas19 blogs.servicenow.com/2019/tu…
Holly Simmons retweeted
" @Servicenow Proactive Service is about monitoring systems and data and using that insight to predict issues and disruption before they impact customer experience." Powerful case study of this here at #know19 with @virgintrains. #custserv
Holly Simmons retweeted
So proud of this story @BecStraker #know19
Holly Simmons retweeted
“We’re moving toward a digitized, automated, personalized rail experience that puts customer satisfaction first,” says @VirginTrains CIO John Sullivan. Inspiring story on creating great #CustomerExperience in real-time with @servicenow servicenow.com/customers/vir… #Know19
