Jonathan Steiman (@jonsteiman) header
Jonathan Steiman (@jonsteiman) profile picture

Founder of https://xitter.gq/t.co/5LVrpGAV8Z. Previously built @TalkTo which was sold to @Path and then @KakaoTalk. Occasional blogger @inc

Boston, MA
Joined May 2009
Photo by Jonathan Steiman (@jonsteiman)Photo by Jonathan Steiman (@jonsteiman)Photo by Jonathan Steiman (@jonsteiman)Photo by Jonathan Steiman (@jonsteiman)Photo by Jonathan Steiman (@jonsteiman)Photo by Jonathan Steiman (@jonsteiman)Photo by Jonathan Steiman (@jonsteiman)Photo by Jonathan Steiman (@jonsteiman)
Jonathan Steiman retweeted
Some personal news: Excited to be able to announce that I’m writing a book about high school esports, the founding and growth of @playvs, and PlayVS’ inspiring founder, @delane. Look for “Game On,” published by HarperCollins Leadership, in late 2021!
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Jonathan Steiman retweeted
I wasn't there when you were born, but I witnessed how you grow and bloom. Keep growing. Happy Anniversary! I'm forever grateful to be a part of the @Peak_Support family for years, and still counting. Cheers to 5 years, and beyond! #PeakSupportTurns5 #PeaskSupport
Jonathan Steiman retweeted
As the world needs remote fulfillment, we are taking the leap with a product launch. If you have small- to medium-sized products and you're looking for a new fulfillment model connect with us. #fulfillment #ecommerce hubs.ly/H0qlnH-0
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Jonathan Steiman retweeted
#QualityAssurance can help #customerservice & #customersupport teams be more thoughtful about their performance and find areas to improve on. Read our blog now as we share 8 #QA #tech tools that will help keep your #customer interactions best-in-class.💯 hubs.ly/H0qmdm-0
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Jonathan Steiman retweeted
How do you create a strong #culture with a partially or entirely remote team?🤔 Read our article today as Peak Support #CEO @jonsteiman breaks down the five key components of #CompanyCulture when building a #RemoteTeam.👍👍hubs.ly/H0nPrML0 #tuesdaythoughts #remote
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Jonathan Steiman retweeted
A letter from our CEO @jonsteiman about #COVID19 and how we are handling it at Peak Support #tuesdaythoughts hubs.ly/H0p1-xL0
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Thank you @YEC . You're an incredible community that I'm proud to be part of.
Meet the members of @YEC! @jonsteiman of @peak_support is providing outsourced customer service and back office support to early and growth-stage companies. bit.ly/2qyuYmB
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Jonathan Steiman retweeted
Should you build your #customersupport team in-house, or hand it over to a specialist?🤔 Read our article today as we outline the benefits and limitations of working with a #customerservice #BPO.👍 #CustomerExperience #BusinessProcessOutsourcing hubs.ly/H0mRHt70
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Thank you @nws_ptwc. Our tax dollars at work. #TemblorPR
#PTWC 01 - No tsunami threat to #PRVI from a nearby magnitude 6.6 #earthquake tsunami.gov #PTWC
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Jonathan Steiman retweeted
If you really want to grow beyond your competitors, you have to do more than replicate well-known best practices - you have to #innovate.✔️ Read our blog now to learn more about how you can innovate your #customerservice offerings. hubs.ly/H0lYN7L0
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Jonathan Steiman retweeted
If you're looking for a reliable outsourcing partner who knows exactly how to manage quality at high volumes, you might want to watch our brand new video where @amanadvani, @hannahsteiman and @jonsteiman explain what Peak Support is all about. 👇 hubs.ly/H0lLGH10
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Jonathan Steiman retweeted
What are the best tools for live chat support? 🤔 

To answer the question, we went ahead and listed the pros and cons of 7 popular chat software. hubs.ly/H0lDD_R0
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Jonathan Steiman retweeted
A 2019 remake of Office Space would be made in a WeWork.
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Hey Now! @HowardStern Comes Again is available in Manila, Philippines. @FullyBookedNow @sternshow
Jonathan Steiman retweeted
The only thing preventing you from being the leader you dream of is just taking 100% responsibility for everything going on around you. (Keep in mind that is just 100% and not more than 100%)
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