Blending both traditional & innovative research methods KLC brings customers together with brands. When was the last time your customers inspired you?
Red Bank, NJ
Joined July 2013
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Read KLC Founder and CEO, Kevin Lonnie's, latest piece titled "Predictive Models & The Hero’s Response" by clicking the link below:
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[Watch] How #designthinking is applied to #marketresearch. Link below:
#mrx #cocreation #customerengagement #newproductdevelopment #productdevelopment #productinnovation #innovationculture #Innovation
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In Episode 2 of The Co-Creators Podcast KLC’s CEO and host, Kevin Lonnie, sits down with John Bowen, a brand transformation consultant to discuss customer #cocreation and the role that KLC played in the development of Hum by Verizon.
#innovation #mrx #cx
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Whether you manage an #onlinecommunity that practices traditional research or one that uses a more collaborative, #cocreation approach you face the challenge of assembling and maintaining it. #marketingresearch
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Business clients now expect the same efficient, friction-free digital #customerexperience as your consumer base demands
#cx #marketingresearch #b2b #insights #innovation fastcompany.com/90673321/why…
Check out Part 2 of a 3 part series titled "Consumer Insights & the Domestic Economy" by Community Manager at KLC Corey Maness by clicking the link below:
#economy #consumerinsights #onlinecommunities #marketresearch #mrx #customerinsights #cx klcommunications.com/consume…
Better understand the unmet needs of the people you’re creating products and services for and generate solutions that are revolutionary, not just incremental using #designthinking
#cocreation #mrx #innovation #onlinecommunities
KLC Hires Dan Womack As New President bit.ly/2YWTCSr #Research
We're pleased to announce that Dan Womack will be joining KLC as President. His responsibilities include overseeing all daily operations of the business and working closely with KLC founder Kevin Lonnie, who will remain as the company CEO.
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It’s no secret that seeking customer insights via market research is vital when releasing new products or services. Check out our latest article Introduction to Market Research Methods: Part 1 #mrx #cocreation #onlinecommunities #voc
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oin us today at 4:30 PM EDT for our live presentation at CRC with Aflac Rallying the Community: How Aflac Breathed New Life Into Their #productresearch - Registration is FREE just click the link below: linkedin.com/posts/kl-commun…
Join us at CRC 2020 Oct 13th-29th where we'll have a virtual booth setup. Registration is FREE click the link below & get an inside look at the novel tools and techniques being applied by the most #innovative brands to gain unprecedented #customerinsights
bit.ly/2GCv6gx
KLC Online Communities and Co-Creation retweeted
Incorporating the voice of your customer into everything you do is critical to the success of your business. Learn how @Eversourceenergy harnessed the power of online communities to connect with customers during COVID: bit.ly/3j3Wu5e
@klcommunication #webinar #mrx #voc
ALT Webinar, "VOC: Engaging the Customer to Shape Their Experience" on Thursday, October 8th at 12 PM EST
Check out our latest blog post for some helpful tips on how to select an #onlinecommunity platform provider (link below 👇)
bit.ly/32egpID
#marketresearch #CustomerExperience #mrx #customer #Insight #designthinking #innovation
Big Frightening Picture: Covid Damage To Research So Far / RBDR rflonline.com/2020/07/21/big… via @rflonlinecom
Join us tomorrow at 1 PM for FEI Digital Week where KLC's VP of Community Research Lisa Fuchs Innovation Consultant John Bowen will discuss how to tackle the #innovation process using customer #cocreation #designthinking @fei_innovation
Register Free: bit.ly/3cyAUCu
KLC Online Communities and Co-Creation retweeted
"As we navigate, keeping market and consumer insights a top priority is critical. The uncertainties at hand mean that consumer sentiment is shifting daily, fueled in part by the always-on nature of media today." quirks.com/articles/the-role… #insights #coronavirus #mrx
Is The Crowd Mad or Wise? Find out tomorrow 4/15 at 12PM when KLC CEO Kevin Lonnie @klonnie discusses how to harness "The Wisdom of Crowds" with @SteveAugust - Link Below
bit.ly/3badxOW
#mrx #business #innovation #CustomerExperience #GrowthHacking
Want a chance to win an Amazon Gift Card? Take this short survey to help us with our new #websitedesign ... Link Below:
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#mrx #insights #QuaranTURN #QuarantineMoneyMakingIdeas #QuarantineDiaries #marketresearch #gift
KLC Online Communities and Co-Creation retweeted
"COVID-19 may have opened a short-term window where online participants are even more engaged in the discussion" quirks.com/articles/craving-… #MRX #insights #qual #onlinequal