Understanding, as we value all customers and want to be fair. Ladar says we are very close to redemption, but he feels loyalty is paramount.
As original customers are digging up last four of payment card to prove ownership. We are working quickly with a small team and ask for /3
Wipe out accounts until we work through this backlog. We are close, but understand that we get a lot of mails asking for patience /2
We said we would try to redeem by April, we are still working with original customers bringing them back online. He are hesitant to /1
I have no info. Reaching back to Ladar. He is working on scalability. I would assume normal. If NSL, he would not keep quiet.
live with returning customers, working through expansion. Will be opening password portal for users that forgot passwords in April
#lavabit we are still working through emails and got it from thousands to a more manageable 200 or so, if you haven't heard back, you will.
#lavabit if you haven't heard back from an email yet, please be patient, there are a lot of emails to answer. We will address every one.
#lavabit note: @kingladar has decided if you were a paid customer when we shut down, you are free for life at our premium level. We owe you.
#lavabit we are a small team and willing to handle the challenge. @kingladar is busy ensuring the security is tight. We are here to help u.
#lavabit OMG the support and response was/is incredible.
We are working the queue as fast as we can to get back to everyone.
Patience pls.


