Being able to find your meeting notes is helpful! But I also want Gemini helping me see what was promised, who's responsible, and what needs to happen next. That's where I'd focus when teaching AI how my business works. And I'd still review the follow-up before it goes to a customer.

In my business, I'd use AI to help organize meeting notes, spot missing action items, and draft the follow-up. But I'd still review what was promised and what the customer is being told. I want AI helping me keep commitments, not making them for me.

Before buying another app to organize meetings and follow-ups, take a closer look at Google Workspace. Meet, Docs, Gmail, Calendar, and Gemini may already cover much of what your team needs. Check what your plan includes before adding another subscription.

One thing business owners know that AI doesn't: How you want customers treated. Before asking Gemini to draft follow-ups, explain your process, your expectations, and the promises you make. That's information worth teaching it.

A customer meeting ends. Now you've got notes, commitments, deadlines, and follow-ups. This is where I'd put Gemini to work. Show it how your business handles the follow-up, let it help organize the next steps, and review everything before it goes to your customer.

This is one Google Search Console feature I want more business owners to use. Switch between daily, weekly, and monthly views to see the trend before reacting to one bad day. Your next website decision deserves more than a single scary number.

I like a simple weekly Google visibility check: Search clicks Business Profile interactions Calls and inquiries Actual bookings or sales The goal isn't to chase every little change. It's to recognize a pattern before it becomes a business problem.

Google Search Console and Google Business Profile don't measure the same thing. Search Console helps you understand website performance in Google Search. Business Profile performance shows interactions with your profile. Check both. Neither tells the entire customer story.

A ranking number without context can send a business owner in the wrong direction. I'd ask three questions: What changed? Is it affecting customer inquiries? What evidence supports making a change? That's a better conversation than simply saying, "We dropped 10 spots."

An SEO report says your Google rankings dropped. Before changing your website, check: • Search Console: Are clicks and impressions down? • Google Business Profile: Are calls and interactions down? • Your business: Are inquiries slowing? Verify first. Then act.

Is your website doing its job? You may have plenty of pages and blog posts, but are you answering the questions your customers actually ask? Those answers can help people find, understand, and choose your business. More content isn't always the answer. Better answers might be.

Did you know you can schedule Google Business Profile posts ahead of time? You can even set certain posts to repeat. If you've got upcoming events or regular updates, this can save you from having to remember to post every week. Just make sure the information stays current!

Here's something I want business owners to consider. When someone finds your Google Business Profile, what would help them choose you? A recent project photo? A special offer? An upcoming event? That's where I'd start when deciding what to post.

Before creating another Google Business Profile post, look at what you've already got. A project you finished. A customer question you answered. A new product. An upcoming event. You may already have this week's post sitting right in front of you!

Angela asked me how often businesses need to post on their Google Business Profile. My recommendation? Start with one useful post a week. Google doesn't require a weekly schedule, and posting every day isn't a magic Google Maps ranking trick. Focus on what your customers want to know.

Ever ask AI to write a marketing post and think, "I would NEVER say that!" 😅 Before your next prompt, give AI some context about your business, customers, and voice. Then use your experience to review the result. AI gets more useful when it understands the business you've built.

Can you reuse your Facebook or Instagram posts on your Google Business Profile? Absolutely! But think about who's seeing them. Someone on Google may already be looking for what you sell. Give them information that helps them choose YOUR business. Same idea. Different purpose.

I couldn't agree more.

Your inbox doesn't stop filling up just because you're away from your desk. 😅 I recorded this while at the Inc. 5000 conference because it's something so many busy business owners deal with. We spend so much time trying to manage everything coming at us. And sometimes, we're paying for more tools when the ones we already have can help. Before adding another productivity app, see what Google can already do for you. Here's a quick tip you can put to work the next time you open Gmail. I'm curious. What's your bigger email frustration: the sheer volume or figuring out what actually needs your attention? #GmailTips #GoogleWorkspace #SmallBusiness

When you've spent years building something, changing direction can feel harder than starting something new. But businesses evolve, and so do the people running them. Have you ever stopped offering a service you were still good at because your priorities had changed?