Entrepreneur, Customer Experience pro, Mystery Shopping App Builder, Call Analytics Expert, Alum @ASU, Sun Devil
Portland, OR
Joined November 2008
- Tweets687
- Following436
- Followers350
- Likes473
Michael Markette retweeted
As a mother and longtime sports journalist, I approve of @JeffSims_10 temporarily postponing his postgame network interview to find his parents
Michael Markette retweeted
Good
BREAKING: The NCAA voted NOT to expand March Madness past 68 teams for the 2025-2026 season👀
on3.com/news/dan-gavitt-rele…
Michael Markette retweeted
American Made Index - Most American Cars 2024 | Cars.com cars.com/american-made-index…
Michael Markette retweeted
We’ve reached a big milestone today.
#PT42 days until Sun Devil Football kicks off!!!
Michael Markette retweeted
So brutal.
BREAKING: The NCAA just announced mitigated Level I recruiting infractions against ASU and four former football staffers, while also saying that the process is ongoing for two former staffers whose cases will be heard by the Committee on Infractions.
From the release: "The agreed-upon penalties in this case include four years of probation for the school, a fine, a self-imposed postseason ban for the 2023 football season, vacation of records for contests in which ineligible student-athletes competed, scholarship reductions and recruiting restrictions in alignment with the Level I-mitigated classification for the school. Additionally, the school disassociated an involved booster for a period of five years. The individuals also agreed to or did not contest show-cause orders ranging from three to 10 years consistent with the Level I-aggravated classifications of their respective violations."
ncaa.org/news/2024/4/19/medi…
Michael Markette retweeted
The Holiday season is a time to reflect on the blessings we've received, and your partnership is at the top of our list.
We wish you, your team, and your loved ones a Happy Holiday season and a prosperous New Year!
Sincerely, Your Friends at Proactive Dealer Solutions
Michael Markette retweeted
ooooooof
cc @jeffiel — Mike and crew were early and vocal reference customers for a few Twilio products, like dual channel recordings and intelligence for voice.
Michael Markette retweeted
BREAKING: A group of affluent Arizona State boosters is preparing to launch a name, image and likeness (NLI) collective with an expected seven-figure bankroll to help the program's marquee sports remain competitive in the new college sports landscape.
247sports.com/college/arizon…
Michael Markette retweeted
Things have gone from bad to worse at ASU. I am shocked and sad to see what is going on with the football program.
Michael Markette retweeted
Y'all it's boring af to be in an airport and not be able to drink. 0/10. Would not recommend. – at Dallas, TX
Michael Markette retweeted
Orlando bound and hitting the stage tomorrow with @TheBDCExperts at @DigitalDealer! Because every interaction with a dealership should be a positive experience! #CX #CallerCX #BDC #Automotive
Michael Markette retweeted
Design Your Phone Strategy in Front of Your First Touchpoint of Your Caller’s Journey (2 of 2)
hubs.ly/H0hnW-g0
Michael Markette retweeted
What do BDC reps look at when they receive an internet lead?
hubs.ly/H0fKC780
Michael Markette retweeted
50% of survey respondents say they don’t feel companies make it easy to contact them, more than 70% of callers “experience long wait times and have trouble navigating the automated system to reach a live agent,” If you want more #customerloyalty make it easy! #CallerCX
"Why you should be thinking about UX and CX differently" by @LukeWilliamsCX in @customerthink qltrcs.co/UDmUUv
Michael Markette retweeted
2018 Digital Dealer Conference & Expo 25: Session Speaker: Holly Markel. Your employees drive your #CallerCX come see me in Vegas! ddce.a2zinc.net/DDCE25/Publi…