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retail, ecommerce, and payment tech 🛍@fitsmallbiz @techrepublic @technology_adv

CT & NYC
Joined December 2008
Photo by meaghanbrophy (@meaghanbrophy)Photo by meaghanbrophy (@meaghanbrophy)Photo by meaghanbrophy (@meaghanbrophy)Photo by meaghanbrophy (@meaghanbrophy)Photo by meaghanbrophy (@meaghanbrophy)Photo by meaghanbrophy (@meaghanbrophy)Photo by meaghanbrophy (@meaghanbrophy)Photo by meaghanbrophy (@meaghanbrophy)Photo by meaghanbrophy (@meaghanbrophy)Photo by meaghanbrophy (@meaghanbrophy)
At a bar and my husband and dad are talking about how they need the whiskey rock ice molds. Maybe every men’s gift guide since 2015 was right.
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My 8-12 year old nieces and nephews are playing a Guess the Logo game. All of them recognized #Shopify and #Temu immediately. Shopify really is becoming a household name. Starbucks and Adobe they didn’t recognize. #genalpha #Retail #ecommerce
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Modern Retail is a leading (non-controversial!) voice in the retail space. This makes zero sense.
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The Alexa in my kitchen just started playing “Superstition” all on its own 😭 How’s your Friday going? – at Connecticut, USA
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Back from camping out West with some great friends and be-Utah-ful arches. – at Moab, UT
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Lots of TKTKTK happening in my draft today #Mondayvibes
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Are college campuses a good place to test cashierless stores? Join today’s @retailwire discussion: retailwire.com/discussion/ca… #Retail #retailtech
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“If people understood what it takes to make a pair of jeans, they would be horrified and it would impact behavior” - Nick Kaplan, The Saadia Group Sustainability in retail (or lack thereof) is harder and harder to ignore #shoptalk2022 #shoptalk #sustainablefashion #retail
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“There’s nothing that separates the small from the big but awareness and time” - Nick Kaplan, The Saadia Group. It’s a good time for small businesses- access to quality, affordable #retailtech means large companies have less of a competitive advantage #shoptalk2022
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5 tech trends shaping the future of retail: - visual search - personalization - virtual products - dark stores - checkout-free shopping Based on the audience poll, attendees are most interested in personalization and visual search. #shoptalk2022
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Uber’s on a mission to be “the local operating system for everyday life” UberEats added over 120,000 non-food merchants over the last year 👀🚗🛍 According to @dkhos they can make the unit economics work because their CAC is essentially $0 #shoptalk2022 #shoptalk
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“Inflation is real and anyone who says it’s going away is kidding themselves” - @dkhos #shoptalk2022
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InsightS from Matt Madrigal of @google: - 54% of consumers used more than 5 channels to shop over the holidays. - 71% of shoppers prefer to shop brands that share their values #shoptalk2022 #shoptalk
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There are a surprising number of small & local merchants on Google My Business that don’t yet have an online presence 👀
Stores are back and better than ever. - 75% prefer to discover products in store - 88% of people like going into stores because it makes them happy #shoptalk2022
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“There’s a lot of friction still with digital experiences. Consumers still want to try things on, and they are sick of all the boxes” - Katie Thomas, @kearney #shoptalk
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Ratings and reviews are tablestakes for your ecommerce site, according to Kent Zimmerman from @ShoeCarnival - shoppers expect them - SEO benefits - can leverage for UGC and marketing materials #shoptalk2022
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“Crypto users spend twice as much as credit card buyers” #shoptalk2022
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“There’s a massive simplification required to bring crypto mainstream” as a payment option. Insights from @bolt at Shoptalk #shoptalk2022
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Instacart is moving towards ghost warehouses to support order fulfillment delivery for its major brand partners. The “ghost” business concept keeps on growing #shoptalk2022
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Product and brand discovery is a huge challenge for indie retailers, and the rising costs of customer acquisition are untenable #shoptalk2022
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