UX Content Manager at BNZ, mum of three whippersnappers, finicky about coffee. Co-organiser of @aucklandCS
Auckland, New Zealand
Joined March 2008
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Values put limits on the solutions we’re willing to consider. #Webstock19 @kimgoodwin
Design systems are made up of a bunch of important decisions, not just related to pixels, CSS and content. The amazing @kimgoodwin @webstock19
Michelle Anderson retweeted
One of the most important decisions you can make during the implementation of a large web publishing tool is "what content are we willing to hard-code, rather than providing CMS tools to edit and manage?"
It is important because you will always wish you'd said "none."
“English is not my first language, but neither is bullshit.” @kahhoe on the importance of crafting language in UX. @aucklandCS
Something I’ve been pondering for a while now: how to package up knowledge and teach it to others. This article has some great tips. braintraffic.com/blog/how-to…
Overheard during bath time: Master Five crossly saying to Miss Three, “Stop it or I’ll tell Jacinda Ardern!”
When you’re sitting in a financial services conference wondering why all your workmates are emailing to say “have fun at the concert” 🤷🏼♀️ #outofofficefail
Today I helped out at a local kindy for #ClosedForGood and learned three things:
#1 Turn-taking. Not a thing.
#2 Cocoa-scented play-doh is fricken addictive.
#2. Kindy teachers are unsung heroes.
Michelle Anderson retweeted
I have had more than one male colleague sincerely ask whether a certain behavior is mansplaining. Since apparently this is hard to figure out, I made one of them a chart.
Michelle Anderson retweeted
Vanity metric - more users
Sanity metric - more users completing the *core action*
#mtpcon – at San Francisco, CA
Michelle Anderson retweeted
The rough sketch is the best version of anything. It’s all downhill from there.
"One of the laziest and least useful forms of navigation that grows like a weed on the web is Frequently Asked Questions.” Gold from @gerrymcgovern
Awesome summary + tactical examples from @bizsanford of what content strategy looks like in product teams. ux.shopify.com/product-conte…
Michelle Anderson retweeted
"I can get designers on board by just saying, we were not copywriters, we design with words. We use design thinking and design methodologies to write." @awelfle on communicating what a #UXwriter does. #podcast #contentstrategy
buff.ly/2HVevTL
Some real humans could benefit from these pointers, too: get to the point, don’t bloviate, don’t patronise, listen more than you talk. xitter.gq/braintraffic/status/98…
Are you keeping up on conversation design? The future demands your attention. bit.ly/2hFzmM6