We are Britain’s independent energy regulator. Our role is to protect consumers now and in the future by working to deliver a greener, fairer energy system.
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ALT A graphic about the Warm Home Discount, stating that letters for £150 off energy bills are arriving this week.
ALT TEXT: 5 things you can do to find extra help with your energy bills this winter. IMAGE: A man looking at a bill
ALT TEXT: Join the Priority Services Register, a free service that provides extra support with your energy supply if you need it. IMAGE: A woman with a headset taking a call at a desk
ALT TEXT: Energy supplier hardship support - ask your supplier if they have any schemes or grants to help you. IMAGE: A woman looking at a bill with a phone in her hand
ALT TEXT: Independent debt advice - MoneyHelper, a government-backed service offers advice on money issues. IMAGE: A woman looking at a bill
ALT TEXT: Support organisations - reach out to other organisations for help: StepChange, Your local council, Citizens Advice, Energyadvice.scot. IMAGE: Someone using a laptop with a stylus
ALT Slide 1: Night-time aerial view of a town with text: "We are consulting on proposals to reinforce gas import capability."
ALT Slide 2: Heading "Why does it matter?" Text reads: "Gas pipelines linking Britain and Europe can provide extra support during periods of very high demand." Illustration of a gas pipeline with a flame symbol.
ALT Slide 3: Heading "What does this mean for consumers?" Text reads: "This is a precautionary measure to help keep energy supplies reliable during rare but serious events." Illustration of a warning sign.
ALT Slide 4: Heading "Have your say." Text reads: "We're seeking views before making a final decision. Tap the link in our post to learn more." Illustration of speech bubbles. Ofgem logo appears on each slide.
ALT IMAGE: A woman looking unsure whilst a man shows her his Ofgem ID badge TEXT: Protect yourself from energy scams Helping you be #EnergyAware
ALT A low-angle photograph of a wind turbine against a bright blue sky with scattered clouds. Overlaid text reads: “Ofgem launches Tender Round 14 of the Offshore Transmission Owner regime”. The Ofgem logo appears in the bottom right corner, with pink branding accents at the top and bottom of the image.
ALT IMAGE: A family sat on a sofa reading from books TEXT: Get help from your supplier: Sign up to the Priority Services Register Helping you be #EnergyAware
ALT IMAGE: A young woman reading to an older woman with a cat TEXT: Check on friends and family Helping you be #EnergyAware
ALT Ofgem-branded graphic showing electricity pylons and power lines against an orange sunset sky. Large text reads: "Update on the Independent Eversheds investigation and Ofgem’s technical review of energy system operations during extreme heat". The Ofgem logo appears in the bottom-right corner.
ALT Electricity transmission tower and overhead power lines silhouetted against a cloudy evening sky. An orange text box reads: “£642m investment to strengthen the electricity grid in East Anglia”. The Ofgem logo appears in the bottom-right corner.
ALT IMAGE: A concerned-looking woman sat on a chair using a laptop TEXT: Get help tackling energy debt Helping you be #EnergyAware
ALT Graphic titled “What is the MSC?”. Text reads: “The Market Stabilisation Charge (MSC) is a safety net for the energy market. It’s designed to reduce the risk of energy suppliers failing during periods of major price volatility. When suppliers fail, the costs can ultimately be passed on to consumers.” The slide has a teal-to-dark-blue gradient background, white text and the Ofgem logo in the bottom-right corner.
ALT Graphic titled “Why is Ofgem consulting on it now?”. Text reads: “Energy prices have been volatile and winter is approaching. Suppliers buy energy in advance to help protect customers from sudden price rises. If wholesale prices then fall quickly and lots of customers switch away, suppliers can face significant losses.” The slide has a teal-to-dark-blue gradient background, white text and the Ofgem logo in the bottom-right corner.
ALT Graphic titled “How does it work?”. Text reads: “If wholesale prices fall sharply enough, the supplier gaining a customer would pay a charge to the supplier losing them. This helps reduce the risk of supplier failure and supports a more stable energy market.” A simple line graph icon showing a downward trend appears in the bottom-right area. The slide has a teal-to-dark-blue gradient background, white text and the Ofgem logo in the bottom-right corner.
ALT Graphic titled “What does it mean for consumers?”. Text reads: “The aim is to protect consumers from the costs and disruption of supplier failures. Activating the MSC would not automatically increase bills. Consumers would still be able to switch suppliers and benefit from lower prices if wholesale costs fall.” The slide has a teal-to-dark-blue gradient background, white text and the Ofgem logo in the bottom-right corner.
ALT IMAGE: Man sat on a chair with a cat on his lap on the phone to an advisor TEXT: How you're protected when energy firms collapse Helping you be #EnergyAware
ALT IMAGE: A family of four walking across a field whilst holding hands TEXT: Help for families Helping you be #EnergyAware
ALT Graphic with a purple-to-orange gradient background and the Ofgem logo. Text reads: “New Ofgem research:” followed by “Consumer Impact of Market Conditions” and “Energy Consumer Satisfaction Survey.” An illustration of a document with a lightning bolt and magnifying glass appears in the bottom right.
ALT IMAGE: A person in an apron holding a coffee cup, standing at the entrance of a coffee house with menu boards inside. TEXT: Does your business have fewer than 10 employees and turns over less than £2 million? Helping you be #EnergyAware
ALT Image showing a worker inspecting a boiler and heating system. Text on the graphic reads: “Get your boiler serviced before winter hits.” Additional text reads: “Most breakdowns happen in the colder months when we put our heating back on.” A snowflake icon appears beside the text. Ofgem logo displayed in the bottom right. Carousel indicator shows slide 1 of 5.
ALT Close-up image of a radiator valve with a red stopcock in the foreground. Text on the graphic reads: “Bleed radiators and check heating works properly.” Additional text reads: “Find out where your stopcock is just in case your pipes freeze and cause a leak.” Ofgem logo displayed in the bottom right. Carousel indicator shows slide 2 of 5.
ALT Image showing a person holding a smoke alarm in the foreground. Text on the graphic reads: “Check your smoke and carbon monoxide alarms work.” Additional text reads: “You may qualify for free smoke alarms and a fire safety check from your local fire service.” Ofgem logo displayed in the bottom right. Carousel indicator shows slide 3 of 5.
ALT Image of gloved hands fitting insulation material between roof beams. Text on the graphic reads: “Fix draughts and improve insulation where possible.” Additional text reads: “You may also be eligible for grants or support in improving your home insulation.” An icon of a document with a tick appears beside the text. Ofgem logo displayed in the bottom right. Carousel indicator shows slide 4 of 5.
