outcomes retweeted
Replying to @gavinashenden
Stupid question.
Who is recruiting these egits into the NHS?
bbc.com/news/uk-england-lanc…
Can you trust a near Billionaire to run the country in a time of austerity? @stowers
Check out my latest article: Getting More Scientific about the Customer Experience linkedin.com/pulse/getting-m… via @LinkedIn
Customer Experience - Compete with Yourself to deliver successful outcom... youtu.be/KX3jYjobysY via @YouTube
Customer Experience forward-looking metrics #cxmeasurement #cxmetrics #k... youtu.be/RRr-DvfQLdQ via @YouTube @stowers
outcomes retweeted
One day customer intensive - ACXP Denver #cx bpgroup.org/acxp-denver.html
You have got to connect the dots to really deliver customer experience successfully #cx
Brexit: LSE foreign experts 'should not advise ministers' - bbc.co.uk/news/education-375… Good on you Brits. Get rid of foreign nerr do wells
The action plan reveals the changes and impact against the triple crown (cost, revenue and service) #cppusa
Improvements to the process of 90% against cost and service-not bad at all! #cppusa












