@NotAnotherMA 🌿🎁 Wow, what a delightful surprise! Getting a mini jungle as a Thankyou gift from a client sounds amazing!🌱😊 Thank you for sharing your gratitude. Remember to nurture those plants and let the positive vibes grow🌿✨

Hi Carol! We appreciate your feedback. While we don't offer a guarantee, we provide a 30-day window for quality concerns. This allows plants to settle in and issues to surface. Apologies if your tree didn't thrive. Please reach out if you have further questions. Thank you! 🌿

You're most welcome, Philippa. Always happy to help! 😊

Thank you so much for your kind feedback. We very much appreciate it and will pass it on to the persons responsible and the wider team. Have a pleasant weekend and our best wishes 🌿

Oh no! We're sorry to see your plant struggling. Please send us an email at [email protected] or use the green 'help' button on our website to start a live-chat with one of our agents! 🌴

Yay! Thanks, Carol! 🥰

Oh dear! We are very sorry that your experience with Patch has been a disappointing one. This is certainly not how we want our customers to feel. Please do reach out back to us and we'll do our best to rectify this for you. Thanks you!

Oh dear sorry about this! Please get in touch with our Customer Service team at [email protected], they'll be able to look into this for you. 🌱

Hi there! We're sorry about this and thank you for flagging. 📧 Please drop an email to [email protected] and our Customer service team will take a look. Thank you! 🌱

Hi there! We're sorry about this and thank you for flagging. 🏳️ Please drop an email to [email protected] and our Customer service team will take a look. Thank you! 🌱

Yay! What a good looking Gus 😍

Looking great! I would twirl up her vines into a spiral, if you can twirl it around a stick that will help you unfurl at the other end :)

Hi! Thanks for raising this back to us. We'll check this further. We're very sorry for any inconvenience.🌱️

Yay! Cassie and Sophie are looking pretty. 🪴😍

Yikes! Are your plants okay? If not, please DM your order number and we'll look into this for you.

Oops! There must have been a translation issue on the page. Apparently ‘Fart’ in french means ‘pet’. 😆 Thanks for flagging Johanna, we'll pass this on to the team! 😊

Hi there! We do not sell moss poles but you can find some here crocus.co.uk/search/_/search… 🌿

Hi! I'm afraid we do not yet have a confirmed return date for this size of Big Ken at the moment. But please feel free to sign up to be notified when this plant is back in stock, via the email box provided on the webpage. Thank you! 📧🌿

Hi there! We're so sorry to hear about your plant. Please send us a message at [email protected] with your order number and we'll be able to assist you. Thank you! 🌱

Dana is looking fab! 😍