Paul D. Tyler (@pauldtyler) header
Paul D. Tyler (@pauldtyler) profile picture

Working hard to live 5 years in the future. #strategy | #innovation | #ai | #insurtech | #annuities | #runnign

NYC
Joined October 2010
Photo by Paul D. Tyler (@pauldtyler)Photo by Paul D. Tyler (@pauldtyler)Photo by Paul D. Tyler (@pauldtyler)Photo by Paul D. Tyler (@pauldtyler)Photo by Paul D. Tyler (@pauldtyler)Photo by Paul D. Tyler (@pauldtyler)Photo by Paul D. Tyler (@pauldtyler)Photo by Paul D. Tyler (@pauldtyler)Photo by Paul D. Tyler (@pauldtyler)Photo by Paul D. Tyler (@pauldtyler)
Will annuities become a mandated default option in 401(k) plans under the Trump Administration before 2027? YES or NO? @Polymarket
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Andy Warhol at the Bruce Museum in Greenwich:
🤖 Made with AI
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Paul D. Tyler retweeted
IKEA deployed an AI chatbot named Billy to handle level-one customer service inquiries. It reportedly resolved around 57% of those engagements without human escalation. Most companies would have celebrated the labor savings and stopped there. Cost takeout right? But the more interesting move was to study the 43% of cases Billy could not resolve. Those unresolved inquiries pointed to customer demand for interior design help. IKEA responded by spinning up a design consultancy, reskilling customer service employees powered by AI, and creating a new revenue stream that generated roughly €1 billion in new revenue in its 1st year. Automation + Augmentation = Exponential Growth 💪🦾📈 Story here: medium.com/@briansolis/the-r…
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Line? What line? At JFK.
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