Shit backup software brought to you by @ConnectWise. Empowering you to never see your important data again. Obviously fake.
Tampa, Florida
Joined October 2020
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If you have any questions or concerns about this, please don't hesitate to keep them to yourself 🤐
We at @ConnectWise couldn't care less about what you have to say, just stop complaining and give us all of your money 💰🖕
In the meantime, any servers running R1Soft CDP can only use one of the ancient Linux kernel versions supported by the pre-built HCP modules that we haven't updated in over a year.
At @ConnectWise we want to ensure that all of our customers are as horrifically insecure as we are!
We want to reassure customers that @ConnectWise take this matter very seriously and so we are provisionally anticipating to fix the HCP kernel module build servers in Q3 2027 if we can be bothered 🦥
When running "r1soft-setup --get-module" or "serverbackup-setup --get-module" you will receive an error message saying "Error: A network error occurred connecting to '10.10.254.10'".
Unfortunately, nobody at @ConnectWise can find where the 10.10.254.10 server is 🤷♂️
We are aware that the build servers for the HCP kernel module needed for our R1Soft CDP backup software (also known as @ConnectWise Recover Continuity & Backup) to work on Linux systems have once again been broken for several weeks 🙃
@mwulftange of @codewhitesec discovered the original vulnerability in ZK in May, but updating seemed like a lot of work, so everyone here at @ConnecWise just ignored it.
@frycos also tried to let us know in July, but we couldn't be bothered to reply 🤷🏻♂️
xitter.gq/codewhitesec/status/15…
Our @frycos tried hard to responsibly disclose an auth bypass in ConnectWise R1Soft over multiple channels, dropped an unweaponized PoC after months to get attention, suddendly got attention, handed over all details ... just to see the patch release on a friday 🤦 Still: patch ☝️
It's been a week now, have you all patched against our latest colossal fuckup? 😬
@HuntressLabs explains how our woeful incompetence means that not just your backups, but all of your critical data is at risk at
huntress.com/blog/critical-v…
Another new Ubuntu release, but we’re still too incompetent to support backing up 20.04 from two and a half years ago 🤷🏻♂️
Are you looking to implement a slow and unreliable backup system? Then check out what we at @ConnectWise can offer you: connectwise.com/platform/int…
Get in touch with our sales team today so we can overcharge you for our dreadful R1Soft backup software.
Sorry, it seems that we’ve accidentally put our documentation back online. We’ll make sure that gets taken down again as soon as possible - can’t make life too easy for you plebs!
We've taken our documentation at wiki.r1soft.com down for "maintenance", but to be honest we probably won't ever bother putting it back up again.
In the meantime, please contact our technical support staff at connectwise.force.com/R1Soft… so that we can ignore your request. 🖕
