Ridge Road Media (@ridgeroadmedia) header
Ridge Road Media (@ridgeroadmedia) profile picture

Social media marketing & management.

New Jersey, USA
Joined August 2014
Photo by Ridge Road Media (@ridgeroadmedia)Photo by Ridge Road Media (@ridgeroadmedia)Photo by Ridge Road Media (@ridgeroadmedia)Photo by Ridge Road Media (@ridgeroadmedia)Photo by Ridge Road Media (@ridgeroadmedia)Photo by Ridge Road Media (@ridgeroadmedia)Photo by Ridge Road Media (@ridgeroadmedia)Photo by Ridge Road Media (@ridgeroadmedia)Photo by Ridge Road Media (@ridgeroadmedia)Photo by Ridge Road Media (@ridgeroadmedia)
Kids who grew up reading Highlights Magazine are fully trained in identifying AI-generated photos
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Ridge Road Media retweeted
this is so much better than those ai slop posts from other companies😭
for anyone on their last straw
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Celebrating our 12th anniversary today.
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Ridge Road Media retweeted
AI;DR (AI; didn’t read)
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Ridge Road Media retweeted
We grew an Instagram account by 2 million followers in 2 years. More than anything, that process taught me that the simpler a post is, the better it will perform.
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temperature check on public AI sentiment: Kelce brother ad focused on mailing piss jars to data centers
Jason Kelce asks fans to send their pee to AI data centers in new video.
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Ridge Road Media retweeted
The @Namecheap outage highlights a really important issue that a lot of us don't think of: For risk management purposes, you should not be relying on one company as your Registrar, DNS, and web host. Spread it out amongst 3 companies for less risk. You should have one company for your domain registrar. You should have another company hosting your DNS. You should have a third company for your web host. Today, I'm hearing multiple people say that because of the NC outage everything is down. They're losing business because of it. Well, that was preventable. If you can't log into your domain registrar to update the DNS, then that was preventable: If you used @Cloudflare, for example, for DNS, then you could simply log into CF and point the DNS to another web host and your site or service would be back up and running in minutes. I know it's sometimes "easier" to just pay one company for domain registration, DNS, and web hosting. But nowadays that's not advisable. If your business relies on your website and email being available 24/7, reduce your risk. Pay 3 different companies rather than just the one.
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“It’s time for a refresh because it’s been a while” is not by itself a good reason for a creative refresh
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Ridge Road Media retweeted
A further update on the ongoing cooling incident at our PhoenixNAP data center: Temperatures continue to fall. The cooling process is taking effect and temperatures are consistently trending in the right direction. Based on the progress we are seeing, our teams have now begun the process of preparing our infrastructure to safely bring customer services back online. We are doing this in a careful, staged approach: 1. Restore all physical network devices. 2. Restore all virtual network devices. 3. Begin restoring customer services. We expect the first two steps to take approximately one hour. Based on current conditions, we anticipate being able to begin bringing customer services back online at approximately 3:00–3:30pm ET. Services will then be restored progressively as we ensure each part of our infrastructure can be brought back online safely. Our teams remain on site and are working continuously to move through this process as quickly and safely as possible. We know every additional minute of this outage matters to our customers, and we are deeply sorry for the disruption this extraordinary situation has caused. Thank you for your continued patience. We are making progress, and our entire focus is now on safely restoring all affected services as quickly as we can.
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Ridge Road Media retweeted
We’re currently experiencing a significant and highly unusual infrastructure incident at our PhoenixNAP data center, where the facility has suffered a failure of its cooling systems. To protect our customers’ infrastructure and prevent equipment from overheating or suffering longer-term damage, we made the difficult but necessary decision to take affected services offline while we work with the data center operator to resolve the issue. The latest information we have is that PhoenixNAP has brought 2 of its 4 chillers back online, and we are seeing temperatures in the data center begin to drop. We anticipate that the third chiller will be back online in approximately 3 hours, at which point we believe we will be able to begin bringing our services back online. PhoenixNAP is also installing additional cooling units as we speak to help accelerate the cooling of the data center. This is an extraordinary situation, and one we have never experienced before. I’m deeply sorry for the disruption it is causing our customers. The impact is broad, currently affecting more than 5,000 servers and impacting Namecheap.com, Shared/VPS/Dedicated Hosting, EasyWP, DNS, Private Email and hosting email, email forwarding, URL redirects, and some hosting operations. Websites and services may be unavailable, slow, or return errors until the infrastructure can safely be brought back online. For email specifically, delivery may be delayed, but messages are not expected to be lost. Sending servers should retry once connectivity is restored. Our teams on site are working around the clock alongside PhoenixNAP to restore cooling, safely bring infrastructure back online, and return services to normal as quickly as possible. We know how much our customers rely on us to keep their businesses, websites, email, and domains online. We take that responsibility incredibly seriously, and we are truly sorry that we are letting you down today. Our immediate priority is restoring service safely and as quickly as we can. We will continue to provide updates as we make progress. Thank you for your patience and understanding.
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At least it’s not just a bold sans serif, but still, why?
Instagram has a new workmark logo Head of @Instagram @Mosseri said the new logo is: "Cleaner and more modern, with references to the original and the simplicity and craft that’s always made it Instagram." What's your 1 word review....
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Ridge Road Media retweeted
🚨We're currently experiencing service disruptions due to a power outage affecting our datacenter in Phoenix. We're sorry for the disruption this is causing. Our team is working to restore services as soon as possible. We'll keep you updated here.
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Ridge Road Media retweeted
Replying to @nathm0n
We actually retired the dislike button from Shorts to give you clearer, more effective control over your recommendations. Our research showed it overlapped with tools like "Not interested" and "Don’t recommend this channel". Streamlining these options removes that ambiguity so you can give more precise feedback! More details here: goo.gle/4f0O7GR Also, if you have any suggestions, you can send feedback here: goo.gle/4prMllO
Readers added context they thought people might want to know
Youtube began the process of removing dislikes following Rewind 2018's 20M dislike count. The current method of selecting "Not interested" requires a higher number of clicks, which discourages people from providing negative feedback on content youtube.com/watch?v=-Z8vck…
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How do we not already know which company “accidentally” spent $500m USD on Claude in a single month? The story has been out too long for us to not have a definitive answer, especially considering the short list of companies that could afford such a blunder
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Ridge Road Media retweeted
So many posts about making your content "machine readable" for LLMs. CEOs of the prompt tracking platforms going on podcasts saying "for the first time we're not writing for humans, we're writing for machines" With the caveat that I recommend, as I always have, that content is well structured and clear (because that's just good writing), it's all backwards if you ask me. The whole point of LLMs is that they're very good at modelling natural language. They create structure from (and find meaning/patterns in) unstructured text. It's literally what they do. That was the breakthrough. That's why we're here talking about it. That's how you can talk to your computer. That's the "magic". Where there's a structure problem (if there is one) is literally at the retrieval/search/parsing layer. Since inference is expensive and context windows are finite, the LLM isn't going to see your full document in a wide retrieval (i.e. a web search). The bit you're optimizing for is making sure that what's retrieved from your document is relevant to the query (which is maths and heuristics before the LLM sees anything). But that's got nothing to do with the LLM not being able to "understand" and "read" your text. It's optimizing for retrieval. For search. The thing we've been doing for decades. If anything, there’s an argument that it’s easier now because the LLM can work with meaning, not just strings. And yes, sometimes there are real structure problems. Tables can be hard to extract. JavaScript-rendered content can be missed. PDFs can parse badly. Crawlers can be blocked. Markup can be malformed. Chunks can be selected poorly. But those aren't "the LLM can’t understand your writing" problems. They're crawling, parsing, extraction, indexing, and retrieval problems. Of course you want to make sure your text doesn't contradict itself, that facts and claims are consistent, and that you get your points across. Externally you want to make sure your brand messaging is consistent. But that's got nothing to do with optimizing for machines. You should have been doing that for humans anyway. Perhaps you get punished a little more for it now, but it was always a problem that you should have been working to solve. If someone tells you that you need to add schema for an LLM to understand your article, you should seriously question their understanding of how LLMs work. If someone tells you that to do "GEO" you need to split your content into chunks with headings, then go and tell them to read any SEO guide published over the past 30 years. We have always been optimizing for both machines and humans. We still are. But perversely, despite the ocean of LinkedIn infographics, the LLM bit is actually more closely aligned to the human bit. The machine bit is the retrieval. That's what you're optimizing. That's what we've always been optimizing. And that's what we'll continue to optimize.
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Ridge Road Media retweeted
This is so, so embarrassing. These brands really think they ~did something~ Loverboy is the worst—congrats, you put your logo on a flag, really innovative stuff The lack of originality & clever thinking in modern social media is just ridiculous
Brands move fast these days. And there’s hundreds more.
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You already missed your window. Onto the next trend.
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The people in charge of Meta and Google are completely out of touch. The fury against data centers will soon turn in their direction. They’ll likely start backtracking before it gets too bad for them
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