Founder/CEO of @FathomDotAI + Founder & Board Member of @UserVoice. Hacker. Designer. (Only) works well under pressure.

San Francisco
Joined March 2007
📝 No more hassle with note-taking during important calls! 📞 Tune in to Raw and Real Entrepreneurship @SusanSlyLive and guest Richard White @rrwhite as they discuss how @fathomDotVideo has revolutionized call recording and transcription. podcasts.apple.com/us/podcas…
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Richard White retweeted
This is the future of note-taking, check it out producthunt.com/posts/fathom…
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#WithTheseHands we can have Medicare for All. #WithTheseHands we can have a Green New Deal. #WithTheseHands we can have justice for all. #WithTheseHands we can win.
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Richard White retweeted
I've found: most constructive/"not good" feedback for support tickets are feature reqs and not indicative of employee performance. #userconf
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Replying to @krystaelaine
@krystaelaine @theSarawr love this!! Give us your top tip for PM and come grab a survival bag! #userconf
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Measuring Your Market Share as a SaaS Company shar.es/VZRwc via @zillabyte - cc: @UserVoice @QualarooInc @rrwhite @SeanEllis
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Smart companies know that the social web offers far, far more value than just access to cheaply paid retweeters and blogging shills.
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Richard White retweeted
The Cavs are willing to trade Anthony Bennett straight up for Mallory Edens.
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By the way, huge shout out to @UserConf for an even number of male and female speakers. BRAVO! #userconf @sh @rrwhite
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#sCRMColombia Great team. Thanks 4 a great job ColinShaw_CX @rossdawson @rrwhite @juanmerodio @jdrault @frubio @anapineres @ElCommunityMgr
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Tickets almost sold out for trianglemaker.startupweekend… - register now and let’s MAKE together #TSWMAKER (pls RT)
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Richard White retweeted
This interview by chuck forman is amazeballs mashable.com/2014/03/13/char…
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Richard White retweeted
Should you spend more on customer support than sales and marketing? (Hint: yes.) #sbweb – at San Jose, CA
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Richard White retweeted
Startup compass stat: only 7% of SaaS companies get over 10k users #sbweb
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Richard White retweeted
This is an incredible map. 50% of GDP comes from orange areas, 50% from blue.
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Richard White retweeted
I hate Help Desk software medium.com/p/bf9488402a69 /cc @rrwhite
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Richard White retweeted
Fox news attempts to explain what Github is
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