Chief Innovation Officer @ Sabio. On a mission to improve customer service! Father of 3, Love Music and the great outdoors.
London
Joined January 2010
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Stuart Dorman -Sabio retweeted
#Technology no longer needs to be a barrier when it comes to deploying #ConversationalAI. We’re now at the stage where we can synthesise speech to sound almost indistinguishable from humans.
@stuart_dorman shares his thoughts in his latest blog 👉 ow.ly/3jyW50LKA0h
Stuart Dorman -Sabio retweeted
11AM: ⏳ An inspiring session not to be missed! Hear from Helen Sharman, the first British Astronaut, as she recounts some of the details of her Astronaut training and shares insights into living and working in Space on board the Mir Space Station 👉ow.ly/EQJv50FaN94 #CXNow
Stuart Dorman -Sabio retweeted
10AM: ⏳The Hot Topic of Automation and AI Roundable. Sabio's @stuart_dorman brings together AI experts to discuss and debate all things #automation and #AI.
Get your free Series Pass 👉 ow.ly/g2lV50FaIjy @NuanceInc @The_BGL_Group @Google @loveholidays #CXNow #DigitalNow
Stuart Dorman -Sabio retweeted
2PM: ⏳ In our next session, @stuart_dorman joins Chris McGrath as he delves into the moment when lockdown was first announced and how M&S coped with new, extraordinary demands.
Get your free Series Pass and tune in 👉 ow.ly/3GNT50FaEJG #CXNow #DigitalNow
This week's focus is all about #DigitalNow. I'll be joining live in different sessions. Get your Series Pass!
xitter.cf/sabiosense/status/1404…
#CXNow is here! Week 1 is all about #DigitalNow – think #AI, #automation and processes that empower your teams. Joining us this week are @HomeServeUK @twilio @Avaya and so much more!
Get your free Series Pass 👉 ow.ly/I3uX50F9zJi
ow.ly/Jrd550F9zJh
Stuart Dorman -Sabio retweeted
Consume #CXNow on your terms 💻
Sign-up once and access a range of live and on-demand content that will be available for you to make the Series yours. Don't miss out 👉 ow.ly/cpNf50EWEaK #CX #brilliantCX
Stuart Dorman -Sabio retweeted
The #contactcentre is undergoing its biggest transformation since the invention of the Automatic Call Distributor in the 70s. Is your organisation keeping up to speed? @stuart_dorman features in @MyCustomer article. Read more 👉 ow.ly/rzV350Eph9P
Stuart Dorman -Sabio retweeted
What are the key factors that make or break customer experiences? On March 25 at 11AM GMT @clairesporton, @stuart_dorman & @nkeightley debate the elements most important to CX success & answer audience questions. Register>> ow.ly/T5OO30rzlld #custexp
Stuart Dorman -Sabio retweeted
Proud to be recognised and ranked 34 in The Sunday Times HSBC International Track 200. Well done team! 🎉🙌 @ST_FastTrack
Read more 👉 ow.ly/G3bL50DIsWJ
Stuart Dorman -Sabio retweeted
One of the online panels at this year’s #FoU, focused on the shape of things to come for #customerexperiences. Sabio's @stuart_dorman is joined by other key speakers to discuss 'Creating Next-Gen Customer Experiences in #Utilities'. Watch the video 👉 ow.ly/UDTY50DipHp
Stuart Dorman -Sabio retweeted
CCMA Partner with Sabio to Deliver Benchmark Service contact-centres.com/ccma-par… @CCMATALK @sabiosense #cctr #contactcentre
Stuart Dorman -Sabio retweeted
In the UK, many #retailers have extended their returns period to help shoppers during #COVID19 restrictions. So, the impact of returns could drag on for weeks in #2021. But there are things retailers can do to support customers and reduce returns. 👇 ow.ly/g80X50D2fgo
Was great to be involved
@sabiosense @RedEyeUK thank you for partnering with us today on such an engaging topic The Future of Retail Customer Engagement and and thank you to our expert speakers who joined for such informative discussions! See you next year!
Stuart Dorman -Sabio retweeted
We’re sponsoring the #FoUSummit taking place next week! @stuart_dorman will be joining the panel to talk about 'Creating Next-Gen Customer Experiences in Utilities'. Register for your free ticket here 👉 ow.ly/cEvb50CsegM @FutureofUtils
Stuart Dorman -Sabio retweeted
We're honoured and proud to have won the #CustomerExperience Partner of the Year Award at #AvayaPartnerSummit 2020👏🥳#proudpartner #CX @Avaya
Stuart Dorman -Sabio retweeted
News: Sabio Group has today unveiled the findings of its latest market survey that highlights how the #COVID crisis has led to a period of pivotal change for businesses, employees and consumers. Read more 👉 ow.ly/Jjx450AOZvi #CX #CXRealities
Stuart Dorman -Sabio retweeted
S2. EP2: @JDODKINS, Customer Experience Rockstar joins the pod booth to discuss his concept of 'Proactive Experience Recovery'. Listen here and let us know your thoughts 👉 ow.ly/wEAe50AK3vA
@MattDDyer, @SimonThorpe100 #TheCXChat #CXPodcast
Stuart Dorman -Sabio retweeted
#SabioInsight helps provide brands and their #customerengagement operations with the smart data that helps them see ahead and stay ahead. Download the #whitepaper 👉 ow.ly/yeCr50AG4As #AI #CX
