Donna McGahan (@supportdiva) profile picture

Donna McGahan

@supportdiva

THE support diva!

 Sydney, Australia
Joined June 2009
  • Tweets63
  • Following4
  • Followers42
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Photo by Donna McGahan (@supportdiva)Photo by Donna McGahan (@supportdiva)
Hoping to keep this account alive!
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Hoping Elon doesn’t delete my account
Do you remember when you joined Twitter? I do! #MyTwitterAnniversary. Wow! Guess I’ve been a Support Diva for a while!
Image from Donna McGahan (@supportdiva)
My UPS Customer Experience: supportdiva.net/post/1288008…
Wish I could have made it to CXPA's Members Insight Exchange this year! cxpa.org/?2013_MIE
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Use Customer Journey Maps to Combat Self-Centeredness cmswire.com/cms/customer-exp…
Use Customer Journey Maps to Combat Self-Centeredness

Use Customer Journey Maps to Combat Self-Centeredness

Let me start with a basic reality of life: people are self-centered. We all are. Everyone has their own frame of reference, which heavily influences what they do and how they do it.

cmswire.com
Amazon's Customer Centric Blueprint experiencematters.wordpress.…
Bezos Letter Describes Amazon’s Customer-Centric Blueprint

Bezos Letter Describes Amazon’s Customer-Centric Blueprint

In his recent letter to shareholders, Amazon.com CEO Jeff Bezos provides insight into a truly customer-centric organization. The letter demonstrates how Amazon operates with a long-term view of cus…

experiencematters.wordpress.com
Thanks for a lovely farewell everyone! xoxo
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Donna McGahan retweeted
Jason Berry (@jasonberry) profile picture
Jason Berry@jasonberry6 Aug 2012
NASA’s Mars Curiosity rover is landing in a few hours. Its 500k+ lines of code are tested/built with @atlassian Bamboo! blogs.atlassian.com/2012/05/…
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Charlie says... #charliehunt
Image from Donna McGahan (@supportdiva)
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Had to switch to my other Twitter persona for the Atlassian EOFY adventure. Game on people! #charliehunt
Thank you!
“@mseager: “@VirtualWolf: This is just all-round amazing. jira.atlassian.com/browse/FE…”” love our customers :) – at Downtown, San Francisco
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I love reading our customer survey feedback! Atlassian customers are awesome! xoxoxoxo! #atlassiansupport
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Tired of a zipped-up, high-collared corporate world? Opt for Atlassian FedEx Days, Unicorns and more: bit.ly/uJAC5b
Meet Confluence 4.0 - Faster. Richer. Simpler. http://j.mp/pKs2mE
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@talltroym Can we schedule a time to chat about your experience and how we can work to make things better? donna at atlassian dot com.
@orlissenberg Is your hosted instance operational now? If not, please let us know at support.atlassian.com and we'll investigate further.
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