Scouring the world in search of beautiful pieces for your bodies + homes Helping you add *POP* to the otherwise ordinary
Chicago, IL
Joined October 2012
- Tweets1.2K
- Following445
- Followers100
- Likes176
@Anthropologie I ordered 6 items. One was missing and one was the wrong item. Both items I ordered are now out of stock. Can you get more detail-oriented people for order fulfillment? Now I have to wait 72 hrs for someone to process my refund. What a hassle!
@Anthropologie Cust Svc emailed me on Sat asking for photo proof that I received the wrong item. I replied w pics that same day and no response. Followed up this AM and no response. Do I need to ask my CC to do a chargeback? Why’s this such a hassle for a mistake ur team made?
1
77
@Anthropologie look how fast these fake Anthro Help accounts on X are replying to me instead!
78
@ultabeauty Trying to log into my acct w/2 factor authentication except I’m not getting a verification code in my email or via SMS. How am I supposed to log in?! Yes I already checked spam folder and nothing. Cust serv chat isn’t answering either!
1
25
@ultabeauty finally received an email over 10 mins later but the codes expire after 5 mins. 🫠 I’m just trying to make a purchase here!
17
@jewelosco why are there no rewards available to redeem at the 100 pt level? I have 100 points expiring at the end of the month but there are no items to redeem them for!
1
29
@jewelosco can you please help? I want to use my points before the end of the month!
1
28
@thredUP_support @ThredUp I have contacted your Support team multiple times regarding items that are listed incorrectly. Each time you change it to Under Review but then change it back to Listed with the same incorrect info. How can I finally get this fixed w/o losing more time?!
1
47
@thredUP_support @ThredUp It takes days to get a response via email and 30 mins each time to connect to an agent on chat. Nobody has this much time to keep wasting just to make a simple fix!
Enter this sweepstakes from @sumocitrus sumocitrus.com?rpid=4&rpr=22…
1
10
Love shopping on Amazon? Enter The Monthly Amazon #Giveaway from Inspirations & Celebrations for a chance to win a $100 #Amazon Gift Card! @InspireNCelebr8 wn.nr/ybD74qG
11
Enter this sweepstakes from @sumocitrus sumocitrus.com?rpid=2&rpr=60…
6
As winter settles in, there’s one more season we eagerly await—Sumo Citrus Season, the Sweetest Season! Enter and get ready to enjoy the ultimate citrus experience all season long. Five winners will be selected! sumocitrus.com/fruit_for_the…
20
@Gap can you tell me if the patch on the inside of this jacket is made of real leather? gap.com/browse/product.do?pi…
1
9
@Rakuten I am livid. I made a large purchase at Lego during Big Give Week & followed all rules in fine print. I never received the 20% cash back so I opened a ticket on 5/23. It took weeks for your team to investigate & now you’re saying it’s invalid bc I used another CB site?
3
50
@Rakuten I specifically waited for Big Give Week to make this purchase bc I wanted the 20% cash back. You took so long to investigate that now I can’t even try returning the items and repurchasing at the next Big Give Week! You’re about to lose me as a loyal member! 😡
1
20
@Rakuten It seems fraudulent to advertise 20% cash back to get people to buy and then not want to pay it out after people make purchases & then not provide concrete proof for why my purchase is suddenly ineligible.
14
@Athleta when did the return policy change to 30 days? Athleta items used to be returnable at any time as long as they weren’t final sale. I have a brand new item still with tags that I want to return and it’s still available for sale on your site so it’s current but past 30 days
1
16
@Walgreens When I do online orders for in store pickup your site says you’ll reverse the bag fee when I bring my own bags to the store but your store employees usually give me a hard time & say it’s either impossible or they have to void my entire order. Why’s it so complicated?
2
20
@Walgreens When / if they finally are able to reverse it, I’ve seen employees just throw the original bag in the garbage. Isn’t the whole point of charging bag fees to discourage plastic waste? How can I do online pickup while helping the environment?
10
@Influenster do cash back campaigns include tax? I just received my refund and was not reimbursed for tax.
1
15
@ZARA_Care You charged me a return fee of $3.95 THREE times for a single return request instead of once. I’ve been going in circles trying to get this resolved w/your customer service for 1.5 months. 2 reps confirmed a refund was issued on 8/26 but I don’t see it in my CC. HELP!
2
40
@ZARA_Care I am trying to resolve this directly with you but this has been dragging on for so long and I’ve talked to at least 9 different reps about it. I don’t have time to keep going back & forth. Pls resolve now or I will open a dispute with my CC company.
24
@ZARA_Care I’ve sent screenshots showing that I was charged 3x. Unfortunately your team has messed up so many of my returns that you’re getting all the details of each mistake mixed up. WHY IS THIS SO COMPLICATED?
13
@ZARA_Care @ZARA I am LIVID right now. I sent 3 items in a box for return but you’re only refunding me for 2 bc you didn’t see the 3rd item in the box & prob threw it away. I have spent $$$$ w/you guys and I’m going to return EVERYTHING now & won’t be shopping w/you again.
1
59
@ZARA_Care @ZARA My sister and I have been loyal customers for years & you are ready to lose our business over a $26 necklace. This isn’t the 1st time your team has overlooked an item & you’ve that I returned but this is the 1st time you are refusing to help
1
57