Trustfuel (@trustfuel) header
Trustfuel (@trustfuel) profile picture

Trustfuel

@trustfuel

The platform for customer success, Trustfuel helps teams collaborate smarter, create advocates and reduce churn.

 Atlanta, GA
trustfuel.com
Joined April 2015
  • Tweets519
  • Following893
  • Followers343
14Media
Photo by Trustfuel (@trustfuel)Photo by Trustfuel (@trustfuel)Photo by Trustfuel (@trustfuel)Photo by Trustfuel (@trustfuel)Photo by Trustfuel (@trustfuel)Photo by Trustfuel (@trustfuel)Photo by Trustfuel (@trustfuel)Photo by Trustfuel (@trustfuel)Photo by Trustfuel (@trustfuel)Photo by Trustfuel (@trustfuel)
Do more people refer to the industry as Customer Success or Client Success? Find out in the 2016 CS Industry Report. trustfuel.com/customer-succe…
1
2
The State of Customer Success clientsuccess.com/blog/the-s…

3 Trends Reshaping Customer Success

Adoption, cost of sales, and XaaS profitability — the trends driving CS today.

clientsuccess.com
1
Scalable Pricing: A Key Tool for SaaS Success forentrepreneurs.com/multi-a…
Scalable Pricing: A Key Tool For SaaS Success - For Entrepreneurs

Scalable Pricing: A Key Tool For SaaS Success - For Entrepreneurs

Scalable pricing is a powerful tool to grow revenue in a SaaS or software business. It allows you to capture more of the revenue that your customers are willing to pay, without putting off smaller...

forentrepreneurs.com
1
Did you know Trustfuel and Gmail work together? trustfuel.com/announcing-tru… #Customersuccess
1
1
Lower Case Customer Success linkedin.com/pulse/201409260…
It Starts with Lower-Case "customer success"

It Starts with Lower-Case "customer success"

The other day I was asked something that I've never been asked before: "What's your philosophy around SaaS?" I wasn't sure what he was looking for exactly, but I had an immediate, gut-level response:...

linkedin.com
1
Here's a highlight of Our Best Customer Success Posts of 2016! trustfuel.com/best-customer-… #CustomerSuccess
Clarity of Message: Why You Need A Great Message & How to Create forentrepreneurs.com/clarity…
Clarity of Message: Why You Need A Great Message & How To Create It - For Entrepreneurs

Clarity of Message: Why You Need A Great Message & How To Create It - For Entrepreneurs

Intro In the early stages of their business, founders often struggle to come up with really strong messaging to describe what they are selling, and this has a huge impact on their ability to raise...

forentrepreneurs.com
Trustfuel retweeted
Calendly (@Calendly) profile picture
Calendly@Calendly10 Aug 2017
Collaborate across Customer Success and Growth Marketing to drive a more positive customer experience buff.ly/2hOdvF2 @bgbary
Image from Calendly (@Calendly)
1
3
Customer-Centric Companies Sweat the Details cmswire.com/customer-experie…
Customer-Centric Companies Sweat the Details

Customer-Centric Companies Sweat the Details

Customer Experience (CX) is quickly becoming the business battleground.  Eighty-nine percent of companies expect customer experience to be their primary basis for competition by 2016, according to...

cmswire.com
2
How #CustomerSuccess Helps #Sales Secure New Business: bit.ly/2vnNM9C via @GetAmity
Image from Wootric by InMoment (@wootric)
4
1
Leading companies are using Health Scorecards to monitor the health of their customers. Here's how: gainsight.com/scorecards #CustomerSuccess – at San Francisco, CA
4
1
How (And When) To Automate Your Customer Success Process process.st/customer-success-…

How (and When) to Automate Your Customer Success Process | Process Street | Compliance Operations...

Learn how to automate a customer success process without losing human judgment across onboarding, enablement, feedback, support, and renewals.

process.st
Customer Success and Customer Support are DIFFERENT! wootric.com/blog/repeat-afte…
7 Steps to Optimize the Customer Journey linkedin.com/pulse/7-steps-o…
Trustfuel retweeted
Userlane (@UserlaneHQ) profile picture
Userlane@UserlaneHQ4 Aug 2017
Replying to @trustfuel
@trustfuel we had to include you guys as one of the best CS tools here! blog.userlane.com/top-custom… let us know what you think :)
1
1
1
Trustfuel retweeted
pendo.io (@pendoio) profile picture
pendo.io
@pendoio4 Aug 2017
3 steps to a successful onboarding process via @trustfuel bit.ly/2hgusrM #prodmgmt #onboarding #adoption
Image from pendo.io (@pendoio)
2
3
Managing Customer Success to Reduce Churn forentrepreneurs.com/custome…

Managing Customer Success to Reduce Churn - For Entrepreneurs

The health of a SaaS business is directly tied to its ability to retain its customers and prevent churn. To do this, they have to ensure that their customers are happy. That means making sure they...

forentrepreneurs.com
10 Tips to Improve Customer Experience During a Beta Test blog.trak.io/10-tips-to-impr…
Some great tips on "How To Manage Your Customer Lifecycle for Mutual Success" ! blog.natero.com/manage-your-…
Just finished this book on customer success processes by @trustfuel. trustfuel.com/guides/constru…
1
1
1
I know of 17 purpose-built Customer Success Management software products on the market today. Am I missing any? docs.google.com/document/d/1…

Lincoln Murphy's Customer Success Management Software list

Lincoln Murphy’s Customer Success Management Software list Last updated: March 23, 2021 Interested in Lincoln’s favorite CSM software? Click here. DISCLAIMER There are many product categories used by...

docs.google.com
3
4
1
9
Load more