The proactive AI assistant built for high-velocity teams.
Joined May 2024
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@tryhighlight , jobs.ashbyhq.com/highlightai, downtown San Francisco!
Every knowledge base meets the same fate. The person keeping it updated eventually stops.
How we’re building shared team memory that grows out of the work your team is already doing: highlightai.com/blog/knowled…
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AI to augment, not to replace.
“I actually don’t think AI should be writing your PRDs.”
That and a few other strong opinions from our Head of Engineering @parrissays on Terminal Value: youtube.com/watch?v=qFs__YNY… 👀🎙️
“I actually don’t think AI should be writing your PRDs.”
That and a few other strong opinions from our Head of Engineering @parrissays on Terminal Value: youtube.com/watch?v=qFs__YNY… 👀🎙️
Highlight retweeted
Companies are starting to build an invisible AI layer. One person has figured out how to get great research from Claude. Someone else has a setup for writing. Another knows exactly what context makes ChatGPT useful for sales. The company gets the outputs. Very little of what made them good becomes shared.
Was it an execution failure or an alignment failure?
A meeting can end with everyone nodding and still produce three completely different plans.
Researchers have called this the “illusion of alignment.”
In a small study of 18 meetings, their system surfaced an average of 2.89 hidden disagreements per meeting.
Something to remember as AI notetakers become standard: an accurate transcript can still document an ambiguous agreement.
AI meeting transcription and notes aren’t the finish line.
More value comes from turning conversation into explicit decisions, owners, deadlines, and actions in the systems where teams work.
How Highlight tackles the busywork surrounding meetings and keeps teams aligned:
highlightai.com/blog/invisib…
Highlight happy hour, but instead of beer it’s an 820,000 Scoville unit hot sauce.
No employees were harmed in the making of this (though some were definitely changed). Shout out @firstwefeast 🌶️
AI can plausibly get you to 100x productivity, but it’s just as important to talk about what that costs downstream:
100x more review
100x more routing
100x more rebuilding
We learned this ourselves. More suggested actions just meant more decisions to make. We’ve recalibrated to pull back and thoughtfully deploy actions, giving people room for meaningful work without adding to the coordination burden.
Chat has largely become the go-to AI interface for work.
But valuable AI needs to do more than provide a good response in a chat box. It needs to maintain context as work evolves, understand the state of an ongoing task, and coordinate the actions that follow.
At Highlight, we’re building toward AI that connects conversation to execution. A look under the hood: highlightai.com/blog/agentic…
You know the answer exists somewhere: Slack, a meeting note, a project doc, a weeks-old email thread.
So you spend 20 minutes searching, another 10 checking whether the info is current, then message someone to fill the gaps.
Constantly rebuilding context is exhausting. It leaves less time for the creative, rewarding, uniquely human work that matters.
We wrote about how Highlight is making more room for it: highlightai.com/blog/collect…
