tryst (@tryst) profile picture
New York, NY
Joined June 2007
Photo by tryst (@tryst)Photo by tryst (@tryst)
@owalalife learn from companies like @Nanit and @OXO who have replaced faulty products for me without hesitation—no hoops, no ghosting. That’s what real customer service looks like. I won’t be buying from @owalalife again.
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Replying to @owalalife
@owalalife Learn from companies like @Nanit and @OXO have replaced faulty products for me without hesitation—no hoops, no ghosting. That’s what real customer service looks like. I won’t be buying from Owala again.
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Really disappointed in @owalalife. A $20 kids tumbler broke within a month, and instead of standing by their product, they offered a 20% discount that gets wiped out by shipping costs. Now I’ve been ghosted for months with zero resolution. Do better.
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Replying to @IDmeSupport
How am I supposed to direct message you when the option is unavailable?
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Replying to @IDmeSupport
@IDmeSupport ID.me suspended my account so can’t get my IP Pin to file taxes with #IRS can’t get support, nonexistent chat agents, no phone number to contact them, no replies to support tickets, how do you get ahold of anyone for help?!
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Replying to @IDme
@IDme suspended my account with no explanation. Unable to get ahold of support, nonexistent chat agents to help, no replies to my support tickets. How am I supposed to file my taxes?! #fail #terribleservice @IDmeSupport
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Replying to @IDme
@IDme suspended my account with no explanation. Unable to get ahold of support, nonexistent chat agents to help, no replies to my support tickets. How am I supposed to file my taxes?! #fail #terribleservice
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We had a newborn that required medical attention at the time so we needed a reliable form of transportation to get to doctor appts. @Audi still refused to help despite the car issue occurring within the warranty coverage period. What a joke! #heartless @AudiOfficial #audifail
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Never experienced worse customer service than @Audi - no compassion or accountability. We would’ve been lifetime customers, but we will never buy them again. Don’t support a brand that doesn’t value its customers or stand by their products @AudiOfficial #fail
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Car only has 24k mi w/ defective water pump. We would’ve been covered by 12/31 but @Audi shops turned us away due to holidays. Customer care took a month to deny us after promising a 4 day review of our case. We were stranded during #lafire and still no car today @AudiOfficial
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Replying to @ChipotleTweets
I’m only on Twitter for Chipotle…still no luck on a free burrito code 😫
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tweet a Chipotle TikTok + #TikTokBurrito + #TikTokContest to try the GuacCheck burrito for FREE! there’s only 5k burritos to give away and the 5 most RTd vids get free @chipotletweets burritos FOR A YEAR! bit.ly/2kjre99
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Replying to @WestJet
@WestJet offered $25 as resolution for a 10+ hr transatlantic flight that had no food, no screens, no internet, and no outlets. In this day and age, how is it even legal and ethical to operate planes with such inadequate amenities? #terribleservice #WestJetistheWorstJet
First time @WestJet flight, also my last. 10+ hour London to YVR with no meals (only pretzels), no screens, no outlets, no internet #completetorture Flight attendant even apologized for the "bad service" but offered no resolution. I have never had a worse flight experience.
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At my #graduation ceremony! Finally done with school :) instagr.am/p/KimET-NoL-/
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How 4 grown men (not to mention recent law school graduates) spend their Saturday night--playing video games instagr.am/p/KReJe9toD_/