Joey Gilkey

We were slated to sign for a mid 6-figure contract this week with @SpaceXSI to roll out @bot across the org. That fell apart over the last few days with the severe drop in quality with no control over models and the comments on it being unsustainable. Had a killer pilot with them but it died at the finish line. Unlike the rest of X I’m not going to sit here and complain but it gave me a bit more insight into enterprise buyers (of which we sell to as well) There is this massive uptick in what I’ll call buyer commitment reluctance. Signing an annual or multi-year in a world where things are moving so fast is becoming brutally difficult to do. Do I think @elonmusk will dial it in extremely fast? Of course. He’s the GOAT. But for 3 days, when the quality became so undependable it forced us to go look at how we might be able to solve this in another way that doesn’t require the commitment of significant spend with the combination of no control over what models get used and on what. Makes me consider how we might be positioning ourselves in our own sales process. Still a huge fan. Will still use it with some key leaders on the team but the risk is just too high.