The Nectar platform helps #financialservices handle their changing communication needs successfully #UCaaS #hybridwork #contactcenter ow.ly/RC2L50Hxckw

The #cloud, better #agentexperience through technology, and increased use of automation in building new #contactcenter tools are part of the #2022trends article on @TheFastMode from our VP of Product & Marketing, Tim Armstrong. #contactcentre ow.ly/BQ7650HoNJF

Hot off the press from @uctodaynews and our own @Shosey01 Just in time for #AvayaENGAGE. In case you were wondering if Nectar was still just about network monitoring, be sure to read what's new with Nectar for @Avaya ow.ly/cmQv50H9nro #ucaas #contactcenter #ccaas

Excited to officially share the work we've been doing in support of @Zoom! See what @Mastercard has to say about it! #UCaaS #EveryConversationMatters businesswire.com/news/home/2…

No. 4 - It’s time to shift to the cloud. See what other findings came from our partner @Genesys's most recent survey: “The State of Customer Experience 2021" #contactcenter #everyconversationmatters ow.ly/WlLB50GOSk5

Depending on your views, the holiday season already started with the return of Pumpkin Spice Lattes. But the big rush for a #contactcenter is yet to come! We chatted with @cxtodaynews to talk about how to prepare for high traffic. ow.ly/5fas50GA9ho #everyconversationmatters

Many experiences go into determine brand loyalty and in recent data from @five9 you can see just how fragile that loyalty can be.  "68% of people are unlikely to do business with brands after a poor customer service experience" #contactcentre #cx ow.ly/TTJF50GuILM

We sat down with @cxtodaynews to discuss how we handle remote monitoring and network testing to quickly detect and easily resolve communications technology issues specifically for #WFH #ContactCenter agents. Our Endpoint Client is officially available! cxtoday.com/contact-centre/m…

Nectar is more than monitoring, but it's been the basis of what we do. Check out the numbers in this article from @networkworId based on the findings of the survey by @ema_research . There's a lot to think about in this #WFH era. ow.ly/mKu750GuHNw

Not surprising that @IDC states "UC Collaboration (including video conferencing software and cloud services) increased 48.0% year over year in 2020". It's looking like the trend will continue. #UCaaS #Collaboration ow.ly/lEEN50GpWr1

This was originally written as a guide for moving from Skype to Teams. With Skype now officially retired, these 9 questions are still relevant as you plan to implement #MicrosoftTeams. #UCaaS #EveryConversationMatters nectarcorp.com/blog/top-9-th…

Lots going on at Enterprise Connect #EC21. Check out how Microsoft is focusing on 3 main areas of #HybridWork with #MicrosoftTeams ow.ly/K4S250GiQVy

Many of us think we have got this #WorkFromHome thing down and that surely by now we're pros. This top 8 list from @Entrepreneur on #Zoom etiquette was a nice refresher plus, number 8 is one that should really be practiced! entrepreneur.com/article/383…

A little #ucaas fun on @FallonTonight !!

Interesting perspective from @Airbnb CEO @bchesky. #wfh cnn.com/videos/business/2021…

According to @kenlasko "whether you're on Teams, Zoom, Cisco, Avaya, or even if you've got a mixed environment – we plot all that together to be able to give a unified picture for your WFH employees.". See what else he has to say. #MSTeams #WFH uctoday.com/unified-communic…