@SW_Help

Our team provides 24/7 travel updates from across the SWR network. Questions? Simply send us a DM. Start your journey: https://xitter.cf/t.co/4d2GLoYQ6R

southwesternrailway.com
Joined September 2011
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Trains are now running to our autumn timetable, with minor changes to train times compared to our May 2026 timetable. 🗓️ Please check before you travel For more information visit 👇 southwesternrailway.com/leav….

Autumn weather conditions | South Western Railway

Seasonal changes can have an impact on rail conditions, sometimes affecting how we run our trains. This autumn, we are working with Network Rail to reduce the impact leaf fall can have on our...

southwesternrailway.com
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Replying to @rebecca_swales
Hello, there is a guard on board, they should get off the train and on to the platform at each station. ^LJ
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Replying to @bethanymprior
Hello, I am sorry to hear this. I have passed this on to our fleet team to investigate further. ^LJ
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⏱️ At this time, we estimate that disruption to our services will end at the end of the day. Some lines are disrupted and your journey is likely to take longer. We will let you know if this changes or when we have more information.
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⚠️ A problem with station lighting is affecting the railway at Sholing. Trains services running through this station will be cancelled or suspended. More information: southwesternrailway.com/disr…

Live Train Times & Travel Information | South Western Railway

Our journey planner provides live train times and train disruption information. Plan your journey and check for changes that might affect your journey

southwesternrailway.com
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Replying to @rjhb1977
Hello, yes South West Railway trains are running between London Waterloo and Reading. With regards to London Paddington to Reading I would advise speaking with Great Western Railway. ^LJ
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Replying to @20frankiekate
Hello, I apologise for the delay. A claim could take up to 28 days to come back. ^LJ
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Yesterday we kicked off our 7 day programme of improvement work on the Staines to Windsor line. We’re renewing all 28 wheel timbers, the wooden blocks that support the rails over bridges, on Mustard Hill bridge. We’re installing more resilient, more durable wheel timbers that will continue to support faster and heavier trains into the future. To find out more about our work, visit: networkrail.co.uk/StainesToW…
Engineers in orange PPE work on a bridge surrounded by trees

ALT Engineers in orange PPE work on a bridge surrounded by trees

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Replying to @oddcritic1
Hello, I am sorry to hear this. I believe this may be down to the engineering works along the line, in the Havant area. ^LJ
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⚠️ Engineering work will affect train services on the Island line between Saturday 31 October and Sunday 29 November. Buses will replace trains on all or part of the route during this time, so please check your journey carefully. Plan ahead👇southwesternrailway.com/plan….
Ryde Pier extending across the sea towards Ryde waterfront.

ALT Ryde Pier extending across the sea towards Ryde waterfront.

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Over the past three days we’ve been hard at work improving the railway on the lines running through Havant. At Havant station, we’re facilitating the removal of the footbridge over the station. A 650tonne crane is being used to take out the footbridge, in preparation for a new one being installed next year. Follow the link to find out more about our work networkrail.co.uk/our-work/o…
A large crane looms over a train station as vehicles are parked nearby. A construction worker in orange PPE stands beside a temporary barrier in the foreground.

ALT A large crane looms over a train station as vehicles are parked nearby. A construction worker in orange PPE stands beside a temporary barrier in the foreground.

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Replying to @gloriaguildford
Hello, not all updates may come through automatically, I would advise checking to make sure your app is all up to date. ^LJ
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Replying to @gloriaguildford
Hello Lisa, have you had a chance to check if there are any updates for the app? ^GG
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Replying to @rawkingcoconut
Hello, I am sorry for the cancellation, this service has been cancelled because of a fault on a train. ^GG
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Replying to @cheetah485 @cpt_funk
Hi, CSS is the code for Chessington South. ^RC
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Replying to @geordiequin @swtrains_watch
Hello Rob, I am sorry for the inconvenience caused, if you would like to raise a formal complaint you can do so via the link below. southwesternrailway.com/cont… ^GG

Make a Complaint | Online Complaint Form | South Western Railway

If you’ve got a question to ask or a comment you want to make about our services, please do get in touch with us – we’re always happy to hear from you.

southwesternrailway.com
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✅ Trains are now running normally following a speed restriction over defective track between Weybridge and Surbiton and there should be no further delays to your journey. If you were delayed by 15 minutes or more, you may be entitled to claim compensation 👇 southwesternrailway.com/cont…
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Poster titled "Line Closure this October Half-Term" advising of engineering work from 24 October to 1 November 2026. Buses will replace trains while signalling upgrades take place in the Havant area. A calendar shows the affected dates. On 24 to 25 October, buses replace trains between Havant and Southampton Central, with additional replacement buses between Guildford and Petersfield on 25 October. From 26 to 30 October, buses replace trains between Petersfield and Portsmouth Harbour, Chichester and Portsmouth Harbour, and Chichester and Southampton Central. On 31 October and 1 November, buses replace trains between Haslemere and Havant, and between Guildford and Havant. The poster includes illustrations of a passenger above railway tracks, engineers and a van. Network Rail, South Western Railway and Southern logos are displayed. Text reads: "The Portsmouth Direct Upgrade – elevating your commute to Waterloo.

ALT Poster titled "Line Closure this October Half-Term" advising of engineering work from 24 October to 1 November 2026. Buses will replace trains while signalling upgrades take place in the Havant area. A calendar shows the affected dates. On 24 to 25 October, buses replace trains between Havant and Southampton Central, with additional replacement buses between Guildford and Petersfield on 25 October. From 26 to 30 October, buses replace trains between Petersfield and Portsmouth Harbour, Chichester and Portsmouth Harbour, and Chichester and Southampton Central. On 31 October and 1 November, buses replace trains between Haslemere and Havant, and between Guildford and Havant. The poster includes illustrations of a passenger above railway tracks, engineers and a van. Network Rail, South Western Railway and Southern logos are displayed. Text reads: "The Portsmouth Direct Upgrade – elevating your commute to Waterloo.

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Replying to @GeorgieD333
Hi, we are very sorry for the inconvenience caused to your journey. ^RC
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Replying to @_amycarruthers
Hi, we are sorry for the poor experience you recieved today travelling in. You can give valuable feedback via the link attached. ^RC help.southwesternrailway.com…
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Replying to @cpt_funk
Hi, the inbound service was delayed due to congestion caused by the speed restriction. Apologies for the inconvenience caused to your journey. ^RC
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